I can wholeheartedly say that visiting Time Valée was one of the best watch purchasing experiences I’ve ever had. I initially stopped by a while ago to see the Jaeger Le Coultre Reverso. An extremely welcoming person named Jeremy took his time to walk me through all the different sizes and such and his genuinely cool personality sealed the deal and I told him that I’d be back. Well, today I returned to pick up the Reverso and was met with great pleasure and treatment by Jeremy and Laura, whom both were extremely pleasant and we spent much time talking about all of our watch collecting history. To my surprise, Laura told me she was a professional watchmaker for 9 years! That definitely was a whole other conversation and was very fun to hear about her stories during that period. Jeremy and Laura were both extremely hospitable as they offered us everything from water, champagne and even a bit of highly coveted bourbon to celebrate the occasion. To say I will be back for my future watch needs would be an understatement and hope to be back very soon. Many thanks is to Jeremy and Laura for a...
Read moreAbsolutely a first class experience!!!!!!!
My wife and I happened to be passing by when I noticed that this location was an authorized Vacheron Constantin dealer. This just happens to be the watch I plan on buying for an upcoming milestone birthday in a few years so I wanted to show them to my wife. Laura approached us and asked if we had any questions, I explained to her my situation and she proceeded to spend the next hour with us explaining each line and had me try on a few. When I asked Laura about a timepieces I didn’t see on display she immediately went to the back and pulled one out they had just recently received still in its shipping package. She then had me try it on with all three bands it comes with!!!
I have purchased a Panerai at the boutique in Florence and thought that was a level of service that could not be equaled but Laura at TimeVallèe easily did just that!!!! The location is fantastic, the selection of timepieces top notch but most importantly the staff is...
Read moreSaying hello shouldn’t be a test. But too often, luxury retail feels exactly like that. You walk in, get sized up, and the experience you receive depends on some silent, snap judgment, as if the sales team was wearing the very crowns that are the symbol of that watch brand they sell.
Not here, at Time Vallee.
From the moment I stepped in, I was treated like a valued relationship, not a transaction. No pretense, no gatekeeping. Just genuine passion for watches and an unwavering commitment to exceptional service. The team took the time to understand what mattered to me, making the experience as enjoyable as the timepiece itself.
Special shoutout to Lisa: her warmth, expertise, and attention to detail made all the difference. She made sure every step felt effortless and meaningful.
Every detail of my visit was 10/10, from the welcome to the expertise to the final delivery. If you’re looking for a boutique that embodies true luxury—without the attitude—you’ve...
Read more