Fred Meyer Jewelers — Local services in East Wenatchee

They have great customer service and my husband bought me the most beautiful engagement ring here. We had agreed to go for something cheaper until we had more money, but he surprised me with a really nice, good quality one instead. I got it somewhat dirty when I was dying some lace and didn't realize how much paint I had got on it until I took it in to get cleaned for free and in just a few minutes they gave it back looking incredibly sparkly and new. It's also really convenient to drop off the ring, do some grocery shopping and then pick it up. We're on a system where we take the ring in twice a year and they will replace any wear that's happened. Even if I lose a diamond, they will replace it at no charge which is really nice. And the people who work here are super nice, helpful,...

Service before everything got shut down was great but just went back since my ring hadn’t been cleaned in three months and they seemed like they didn’t want to clean my ring that I purchased there . They told me I needed to have my insurance paperwork I got when I purchased it . I’ve had the ring for over a year and this was the first time I’d EVER got asked for it. Y’all really need consistency and if you really do need the paperwork ask every time. You barely cleaned the ring too , before quarantine I would take it to get cleaned you asked no questions and took your time with it and said you’d have it ready once I was done with my grocery shopping. Since I didn’t have the paperwork. made me feel like you guys didn’t believe I bought...

I stopped by after doing my shopping to see if some of my grandma's jewelry was real. After making it very clear to take his opinion with a grain of salt as he wasn't an appraiser, Sean gave me the absolute best customer service! Even though he wasn't getting a sale from me, he made a point to treat me the same as any other customer, which hasn't always been my experience at other jewelry stores. Thank you Sean, all my future jewelry purchases will...