T.J. Maxx — Local services in Edwardsville

I had in interesting experience at this location. I was waiting outside the dressing room, while my wife tried on some clothing. While there, I overheard the attendant and two other employees complaining about their working conditions and other employees. They expressed remorse at not getting paid better, not being allowed more flexibility to determine their own hours, etc. Once again, I am astounded with the serious lack of professionalism that permeates our retail establishments. These ladies had a job, worked inside in a climate-controlled environment, and I'm quite certain had the ability to quit and go elsewhere. Instead, they complained in front of customers. My recommendation? Look for someplace that has a staff that actually appreciates their jobs, that express professionalism and courtesy, and that have enough integrity to keep their mouths shut around the customers. Retailers are so worried about the shortage of workers, that they are now accepting very substandard workers that have stunningly lowered the bar- for both the employer and...

Hi everyone I want to encourage you all on this evening. There are still good people out there. I went into the Edwardsville in the t j max and this beautiful soul Lorna Lee. Lorna Lee’s excellent name sound me like a beautiful story. Lorna Lee has the expertise of a creator, phenomenal lady. She was very professional, encouraging, her honesty and fairness shined through her good leadership skills. She will be the reason I will shop at that particular store. Her general manager was there as well. And I had the privilege to meet her. Another good soul. To see professionalism being before me made my day. I had to compliment them both. And congratulate the new general manager Ronnie excellent now on-board. I will find a reason to shop there at that t j maxx from now on. Associate Lorna Lee and General Manager Ronnie a dream come true!!!

A good...

I recently visited the store with my toddler sister, and we were trying to walk through an aisle to look at hair products, while an employee was stocking the shelves. I said “excuse me” to the employee so I could move my cart through the aisle, but she refused to move her cart out of the way, so I accidentally ran my cart into hers trying to get by. I apologized while this was happening and the employee said nothing, gave me a dirty look, and rolled her eyes and did not proceed to move. This was one of the rudest customer service experiences I have ever had. Especially with my toddler sister trying to look at the hair stuff she liked, which she was unable to do. Highly disappointed in this TJ maxx as I usually do not complain about these things. Please reevaluate some of...