The Cosmetics Company Store — Local services in Elizabeth

I observed racial profiling being committed at this location. I observed a person of color be followed throughout store despite the store being filled with customers. The two ladies working (also poc Latino) despite having several people in front of the store, middle etc. would continue to follow the poc African American. In which time I watched a fair skin couple place several items to their shopping bag. The associates would have observed that if they were not targeting specific races. I encourage anyone, that has experienced racial profiling here or unfair treatment to file a civil rights lawsuit. To ensure a set of guidelines are in place, so that the unacceptable practice of racial profiling is history at the cosmetics company store and Estee Lauder companies. I question the diversity of the staff here since they are incredibly inexperienced and insensitive. I encourage Estee Lauder to ensure a culturally and ethnically diverse environment at this location, so that this team can address their micro aggressions with African American. Clients.

How much subtle discrimination does this manager engage in on a daily basis? This needs your investigation, Estee Lauder and The cosmetics...

I had a phenomenal experience in the Cosmetics Company Outlet today. Not only was it one of the only calm, spacious stores that I visited today, but my overall experience was unparalleled to every other store I visited. I was welcomed by my SA, Rose who kindly offered to help me, and I was blown away by her knowledge as she recited prices of products back to me without even taking a second to think and offered really great recommendations tailored to me. Her product knowledge and genuine care for me as a client really stood out as she informed me about how I could benefit from a GWP and also told me about the must-have deals in store from her perspective which I found really insightful. I felt absolutely no pressure to buy, but supported at all times by the service provided by rose and her colleague and I highly recommend this store to anyone stopping by particularly over the...

pros: the deals at this store just cannot be beat, and the makeup is almost always at least an extra 30% off the discounted prices. they have a pretty decent selection of brands and have some decent skincare and fragrance options. cons: the shade selection can be very limited, especially for complexion products, the product selection doesn’t seem to change much over time, and i think some of the product they sell is...