Kim Khap Gems & Jewelry — Local services in Ellensburg

Feng & his dad are local owners who run this place with heart for their customers. Genuinely honest, compassionate family. Had bought a few necklaces and earrings from them for daughter and girlfriend. Went in for engagement ring a couple years ago and realized they specialize in custom orders. Feng can get just about anything and has great computer software for previewing what you want to order. I absolutely could not believe the diamond size (and emerald cut and beautiful, classy setting) he was able to get for my relatively low budget. No haggling to try to sell me on more, more, more like most chain-jewelers do. He stayed with my budget, and got me way more ring than I would have imagined. My now-wife of 2 years was super happy with it (& still is!) Should mention this was the new lab-grown diamond.

Of course we went back to him for our wedding bands. When I put together a complex rose and white gold band for myself, Feng cautioned me that it was getting expensive and could not be re-sized (due to nature of combined golds). Fully forewarned and informed, I ended up getting it AND PAYING LESS than the original quote. I'm super happy with the way it came out!

Can't say enough good things about this family business. Oh! Here's one more - years before all this, I had gone in with a relatively cheap pocket watch that needed a battery and some tweaking on the cover to get latch to close. Fengs father did both fixes while I was there, and wouldn't take payment for his service on a watch that I'd bought...

My boyfriend bought me an Ellensburg Blue ring from Kim Khap in September 2019. In January 2020 the band broke into two pieces. Just snapped. No amount of wear should make metal snap in such a way after just a few months. When I brought the ring to Kim Khap for it to be fixed he charged me and made it look horrible. He thickened it in a very ugly way and the hammer marks are visible no matter where you look at it. When I picked up the ring there was black marks all over the gem and it looked disgusting. I asked him to clean it off. He took it away for a minute and brought it back... better but still dirty. After three times of having him "clean" the ring I gave up and left. Now the ring turns my finger green and there is no longer the 925 stamp. I will have another jeweler create a new setting as soon as possible. I have bought hundreds of dollars worth of Blues from Kim Khap and I will never go back. It is unfortunate that he has the market so cornered and that has caused him to lack skill and passion for creating...

Wow. I had a wonderful experience with Kim Khap. Feng is knowledgeable, friendly, professional, honest, ethical and genuinely one of the kindest people I’ve come across. I went in to get my engagement ring fixed and a new wedding band because the one I had had too narrow of a shank and not only was it bent out of shape, but diamonds were falling out. Feng designed me the ring of my dreams and even supplied larger stones to replace the small ones falling out (lab diamonds). I brought in a gold cross necklace to try and buffer the cost and after appraising it he recommended I just keep it because it was worth WAY more than I originally thought. I think other people may have not been as honest with me and that spoke volumes… He told me about his family and treated me like family too. He gave me an amazing deal on everything and I left feeling not only 110% happy with the service I received and my rings, but like I had connected with a wonderful human being who is here to simply do good and spread kindness....