Aaron's Rent To Own — Local services in Fairbanks

So... about a year ago I went to this aarons to purchase my loving room set. I spent around $2800. Now I wanted to pay in full but was talked into paying all but $100 so that I could establishe credit in there store. Now in doing so.. if I needed anything I can now come to them.with my open acount. So after paying them off I needed a washer and dryer. I went. I am now unfortunately going threw a hardship and had fallen behind in payment. As to my surprise on Monday feb. 11,2019 a young man showed up to my door. Stating do to late payment he needed all the money or my washer and dryer.I explained and hecalled his supervisor, as I was placed on the Phone he began to tell me about late payment , I explained I would be in Wednesday to pay and he told me no. So I proceeded to remind him of the money spent in this astablishment as well as the fact that I was just as late and paid in full to him as promised except It was $40 more then what he is asking for now. Now as knowing this u think he could see I'm a good customer that had fallen in a rut. But no, he decided to respond with these words, words that still make me sick to my stomach. He stated.." well I seen your face book market place u are selling your home, and it comes with a new washer and dryer, you are selling my washer and dryer and I want them back." Shocked and discusseded I asked him why and on what planet is it ok to be rummagein in customers personal lives via fb. Or any other social meadia. Not only that but how can u base your false accusations on a post that simply said washer and dryer with the home purchase. Nothing to the effect of the way he claimed to interpret it. I explained to him it was non of his business and I was seriously creeped out at the stalker like activity. Asking for his name and speaking to the driver I here he is a miserable man causing the company business and potentially good employees to to his lack of knowledge or respect twords others as well as leadership skills. I now am going to proceed to file harassment and stalking charges on this man Im wanting to here from the company N see how this can make any one feel comfortable. I don't even want them to have my name let alone address and all. Makes it way to easy for creeps like this! I will cross post this to every Web site I no. Something...

I walked into the store and couldn't even see an employee for 10 minutes. I tried calling for help, but they were all laughing in the back room. When I was finally helped, the worker looked very unprofessional. I almost thought he was just another person in the store. They knew nothing about what they were talking about when I wanted a computer. When I finally decided on a computer, it took way to long to even get me started with the process. I took my business to Rent-A-Center and was helped as soon as I walked though the door. I was walked straight to the computer section with a breakdown of exactly what I was asking for. They even gave me a good discount for being a new customer. The whole process took 30 minutes. If I were you. Save your time and money and take your business to Rent-A-Center. Leave...

TOTALLY UNPROFESSIONAL! Last month the account manager told me that beginning 1 March I "must" have a credit card on file to make payments. After talking to friends who also have accounts thru aarons that they were not told that AND learning through the corporate offices that it was not the case -- that customers can in fact make cash or card payments online or in the stores.

When I spoke to the store manager, today, I was told "there are 5 humans working in this store and they have their own tactics," is completely unprofessional!!!

After doing business with this company for 10yrs I will...