So I absolutely love the Comics, miniatures, and video game section of this store. It is hands down one of my favorite places to walk around for hours. I go three times a week at minimum for minis and to ask about new board games and video games. Spent hundreds if not thousands from them on just my table top gaming supplies. All of the employees up front are amazing people and really are super helpful.
However, the issue is the magic the gathering section in the back. I've been playing magic since the mid 90s and even took in the role of 2nd level judge for a few years in North Carolina. I admit I don't play that much anymore and have all but sold most of my collection. That being said i go in and browse the singles and routinely pick up a card or two my son (15 and just getting started playing) wants for his commander deck. Buying magic cards should be a fun an exciting experience. Opening packs, getting a card you want, or just browsing the stores inventory to see the expensive cards.
All this leads me to the employee that is back there most of the time speaking down to magic players. I've heard him downplay and practically degrade multiple people over what they are talking about or a question they ask him. I've seen players looking at a 2-300 dollar card and ask him a question about it where he gives them that elitist attitude he has and that customer walks. It's terrible to see and the whole vibe back there is completely different than the rest of the store. As a store that caters to the local magic crowd you should be trying to get repeat customers, especially when its too easy to just buy online. I fully support my local gaming store, as I been waiting patiently on them to get some Heroquest and hopefully Heroscape game systems in the future, and have been a solid customer for the past five years. I unfortunately can't see myself going to the magic counter anymore to listen to an employee bad mouth customers like that. I will be taking my business for magic related items to another local gaming store and I'll be recommending other players to go there as well. Its a smaller store (for now atleast) but they are upgrading and most of the community i play commander with, 10-15 other players, have all agreed that we won't be going to the comic shop for magic...
Read moreThis place has a lot of great items for whatever you are into.. But I would not reccomend walking into this place if you dont look like a nerd... I know that sounds messed up but I don't dress like a nerd but I'm a nerd at heart so I went into this store to buy some comics. And it did not seem like anyone would like to help me at all. No one greets you when you walk in. No one stops to ask if you need help. I did have one person stop to ask if I needed anything the second time I went there. The conversation went like this after searching for 10 minutes with no help. Me and my wife are the only people in the store by the way...
Comic shop worker: Hey need anything? Me: Yeah I was in here yesterday and you had a Deadpool bundle did you guys sell it or am I just missing it? Comic shop worker: Oh I don't know, I havent been working in this section.... But we're closing in 2 minutes. (Which was 1 hour earlier than they had posted)
Great products for everyone. But terrible customer service. Seems like they profile by the...
Read moreIf you want something that might fall under the umbrella of "nerdy," this is the place in Alaska to go. Magic: the Gathering, Yu-Gi-Oh and other trading card games. Retro video games, from cartridge to console. Role playing games from D&D, Pathfinder, Numenara, Fate and more. Miniatures for fantasy roleplaying or Warhammer. Model paints, washes, and brushes. Comic books from Marvel, DC, Icon, Dark Horse. Manga, anime movies and TV shows. Polyhedral dice sets, board games, replica swords, franchise statues and graphic tees. Imported candies.
I have yet to see the Comic Shop of Fairbanks' match in any of my travels. They are a community hub, hosting game nights for TCGs, wargaming, and even starting a series of how to paint minis. (Sign up on Facebook) If they don't have it, they probably know...
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