I went to Rally House Mid Rivers wanting to see if they did personalized jerseys for kids, but they didn't and referred me to the Rally House in Fenton. I called and talked to the associates and they were very helpful regarding my request. I asked them if they could lay out a rough draft and send me a pic to see if I would like it since I wasn't able to make it to the store until a later that day and they. Once I saw the pic and approved, they just asked if I could call 30 mins prior to arrival so they could get the machine warm up. When I arrived at the store, a lady named Ellen assisted me and was very polite, helpful, and courteous. The jersey turned out better than expected and the pricing was really good. It would have cost twice as much to get it done at the cardinal stadium store. Thank you to the associates at Fenton for working with me to get this done and thank you to the associate from the Mid Rivers store for the...
Read moreI stopped by the Rally House in Fenton to grab a Cardinals jersey for my niece’s birthday and ended up walking out with a Pujols jersey for myself—couldn’t resist! The service was top-notch—friendly, helpful, and genuinely knowledgeable staff who made the shopping experience easy and enjoyable. The selection of team swag is massive—everything from current players to legends, and gear for all ages. Pricing was totally fair, especially considering the quality. Whether you’re shopping for someone else or yourself, this place is a must-visit for any true fan. I’ll definitely be back before the...
Read moreMy husband went to the Fenton location in search of a St. Louis Blues western conference champions hat & was told they only have women's sizes to which he replied "great it's for my wife, how much?" This turned into what can only be described as a horrible display of customer service as the sales associate refused to sell the merchandise because he said he didn't know how much it was, refused to find out how much it was so he could sell it, & refused to call another store to find a price in order to sell it. Isn't this your job, Daniel???? To sell merchandise to...
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