Buckle — Local services in Florence

I refuse to even look in the store when walking by it anymore. The employees will harass you to try on pants. For someone with anxiety I really didn't enjoy being forced to go into a dressing room to try on pants I wasn't spending 100 dollars on. They kept throwing more pants to try on over the top of the door while I was trying on the 3 pair they already gave me. I went in for shoes. Didn't buy any shoes. Won't be back. There is alot of cute but pricey stuff. They have the most comfortable pants you will ever find and are trained to look at you and know what size you are. They are hard workers and each employees pay is determined by how much they sell. Which I believe is the reason they are so determined to get anyone and everyone to try everything on. Which is why...

I had the pleasure of dealing with Brody at the Florence store. I’ve always shopped in Tupelo prior to this occasion. The entire team came by and said hello to us, and they even had other customers! The team did a fantastic job with boosting my confidence, kindness, and all around excellent customer service! TUEPLO SUCKS compared. I have been told not to buy certain things that I LOVED which felt almost belittling! Brody adapted to my style and quickly jumped in with shoes and accessories! I have never had them recommend shoes, much less accessories! I didn’t even realize they carried shoes! I walked away with a pair today!!! Florence will always get my business from now...

The staff at the Florence store is literally the best. I’ve been back to the store multiple times in the past few months just bc I’m overly picky about jeans. I had to bring 2 pairs back to exchange due to this pickiness. Most of the time, my pickiness can be irritating, and I get it.. Who wants to deal with someone like that?? This genuine kindness and helpfulness of this staff is why I was so willing to go ahead and purchase a mini winter/spring wardrobe. It’s not bc I had to have new clothes. It’s bc I want to buy from people like the ones that work...