Kroger — Local services in Flowood

Hands down, The Absolute BEST, customer experience I’ve had at any Kroger store I’ve visited. In fact it may be my favorite place in Central Mississippi to shop for Groceries and Hot Wheels! I’ve been all over the state looking to find those cars which are exclusive to just the Kroger/Myers’s stores! I stayed till 11:05 gathering everything up, fully expecting to get berated again like my most recent trip to the Kroger in Clinton. But to my surprise the two associates I met while checking out “Cory and Mis Kiniah” were both very kind and most generous with their time! I apologize for being late and holding them up from getting off and going home. It was past 11:00 pm at this point but I was treated as if were their friend who was shopping during normal business hours. Such a refreshing change of pace for me, as I often do my searching as late as possible so as to not interfere with the other shoppers their during the day or the 5:00pm mad rush of people who have stopped by just after leaving their own places of employment for the work day. I really could go on for a good bit, giving praise to various aspects of the location including, the wide product selection the have on hand, the hassle free returns I’ve mad with receipts from another store 100 miles away. To the overall cleanliness and orderly arrangement of their promotional/seasonal temporary product displays. Now your mileage may vary depending on the variables of the day, but I can safely suggest that you should not expect to be disappointed if you are considering coming out to this location. It’s worth the extra drive in my opinion even if you live as far away as Madison! That store is not on my list of options if only because it’s a chore just to get in the parking lot and get in the door. Im not talking about the great big store down past Lowe’s/Hobby lobby on the other side of 55. No it’s the other store over by Home Depot which I avoid at all cost. That’s a little much, it’s not terrible, but the traffic can be also it’s often crowded with the smaller floor-plan it used. I just can say enough to cover accurately how good I was made to feel about last hour Hot Wheels Hunt. Those two individuals deserve more recognition than I’m capable of offering here. I genuinely felt good when I left tonight. Would you date to guess who were still there as I was exiting the parking lot after sorting and arranging my stuff before I drove an hour back to my home in Vicksburg? Of course it was Cory and Kiniah who smiled, waved and wished me safe travels tonight. That’s how I was able to get their names for this review, they treated me better than family even after hours in the parking lot! Bravo two them both! And Bravo to the Kroger staff responsible for identifying, obtaining and retaining the type of employees the type of People who make the choice easy for me! I hope I’ve made your choice just as easy. Well done! Management and staff of the Kroger Supermarket located at 110 Promenade Blvd, Flowood, MS 39232 ** I hope this heartfelt assessment finds it’s way to desk of their General/regional manager so they can be formally recognized for the outstanding representation they are responsible for upholding in consideration of the Kroger...

Shoppers beware ! IF U R DIABETIC and EAT in the store with the items in ur buggy Yvonne will have Mr. Thorton and MS. Love ganging up on u in the store.. I have been going to dogwood Kroger since it opened. I was treated and basically accused of stealing!!! The opened little debbie boxes were in my cart along with others. I was told by Mr. Thornton that if I have a low blood sugar I will need to ask someone for permission before eating anything. It has never been an issue before. I have weak spells and it's hard for me to shop. I cried my eyes out when I got home. Found the courage to call Mr. Thornton and he said ask for permission or I'm NOT WELCOME IN HIS STORE. I called corporate and there isn't a rule for eating something out of ur buggy. Yvonne and MS. Love just have a very bad disposition and need to find a different job not not working in the public. I WILL NOT GO BACK AND END UP IN THE ER BECAUSE OF THAT STORE. I HAVE SPENT ENOUGH IN THERE TO PAY OFF MY MORTGAGE AND I GET WEAK. THEY DON'T UNDERSTAND OR CARE. PLEASE GO TO THE OTHER STORES IF U R STRUGGLING TO SHOP AND IN BAD HEALTH. THANKS FOR READING MY REVIEW. ALSO, CALL CORPORATE. THEY WANT TO KNOW THESE...

Their products aren't bad compared to the target near by it as in having busted bags, crushed food, etc. The service however, is just as bad if not worse. Last night we were standing at a self checkout using a credit card. There is an employee that is suppose to be watching over the self checkouts just feet from us on his phone with his head down texting. We slide our card and put in the pin once and nothing prints out as if it didn't go through so we repeat all of the steps and it does it again. The employee is still looking down at his phone so we finally call him to come over he looks at the screen and hits a button, prints out the receipt gives it to us and swiftly walks off without saying a word. No sorry or have a nice night. Would he have been paying attention to the customers instead of his phone we could have gotten out a lot quicker. We dont even know if our card was charged more than once or what which we will now have to go inside the bank and find out. It appears to me that almost everywhere we go near the jackson area the employees couldnt care less and quality service. It...