White House Black Market — Local services in Folsom

Elena is lazy. I went in to get a dress price matched, she told me I had to go back to the Roseville store where the mistake was made and said she was too busy to deal with it. I was very upset because I only went to the roseville store to buy it since they did not have my size at the Folsom store and I live in EDH. I shop here all the time and feel that her customer service and attitude was not at par with WHBM. After getting upset she finally called Roseville store and they realized there was a glitch in the system. She just had to put in a little extra effort and it was a very simple fix but she would rather have helped someone who was buying something new. Beware of Elena when...

If you have not shopped at the Folsom WHBM before, then you are truly missing out on amazing service, clothing and accessories. The personal touch from every sales associate is pure perfection. Lynn and Shelley in particular, will have you leave the store feeling on top of the world. Their personal assistance and attention to detail is their trademark. Love...

I went inside the store to order a skirt I saw on sale online. after talking to one of the ladies I realized it’s no longer on sale so I didn’t purchase the item. She showed such an unpleasant reaction to me changing my mind that I thought I had slapped her or worse. I buy clothes there all the time but now I don’t think I...