This isn't the Target I've regularly shopped for many yeas but I might start shopping here more regularly. --- I asked a female associate on the floor for help finding air purifier filters and she was glad to help, stopping her display tasking and walked me to the section after looking it up on her handheld. Very courteous and meant a lot that she took to the time to provide such helpful customer service. --- I asked the male cashier about using Circle and that I haven't regularly used it because I always have trouble with WIFI, and he kindly recommended that I get the app going upon entry into the store because the signal is best at the entrances, and explained that I could scan everything in my shopping cart and Circle automatically adds any sales. --- I also appreciate the familiar, more predictable store layout. The Walnut Creek Store looks nice with the "showroom" renovations, but it isn't easy to get through the store to find what I am looking for if I'm on a mission. Maybe in time it would be easier, but I shop so infrequently now due to the COVID-19 pandemic and I'd rather shop the Superior location because the layout makes more sense to me and I can get in and out without frustration backtracking across the store. --- I have worked in retail and I appreciated the customer service and ease of shopping at this Target located...
Read moreDefinitely the only time a Target employee has even been rude to me/made me cry. The first customer service girl was nice and understood my request immediately, but then when I returned to try ask them to check for the item I wanted because it wasn't in the isle (but said it in stock online), Alisa was so condescending and treated me like I was being demanding and super inconvenient. I was overly polite and I'm the last person to be a "Karen" toward customer service/retail workers. I immediately got in my car and cried because they did have the item in the back, and she made me feel like a brat for claiming it wasn't on the aisle. I've just never experienced a rude Target employee before, let alone one to literally say "so you're asking to cancel your drive up order, (all of 1 item,) and you want us to go check for this item because you don't want to wait for drive up." I'd already gone to see if the item was in the camping section, and I placed my "ready within 2 hours" order at 11:38am. We had this interaction just before 2pm. But because I'M not a jerk, I didn't throw a fit over it being past 2 hours! I felt like I...
Read moreWorst Target Ever! Today I finally had enough and walked out while waiting in line. I try and go to this Target because it is close to my work but every time I go its the same process. I can never find everything that I'm looking for because the limited selection from eye drops to hot coco and everything in between. When you do find what your looking for its more expensive then everywhere else. Then I have to wait in a huge line with the two items I did find because they only have two people checking everyone out. Once you finally get to check out you have to listen to their entire sails pitch about the target credit card even though i have now said no thank you several times. This Target is a waist of my time and money and I wont be going here any more. I will just have to travel farther to go to another target, walmart or...
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