LOFT — Local services in Gainesville

Josie greeted me as I entered The Loft. I came only to return an item; but once I started engaging with Josie, and quickly noticed her bubbly nice attentive professional personality, I purchased over $300.00 in merchandise. It shows how having a nice attitude gains one a lot of brownie points! Josie's attitude, smile, kindness and professionalism was so refreshing! Josie winning smile, along with her professionalism will carry her a long way in life!! She...

Walked in to return a blouse. Sam and Kara were both behind the counter and chose to finish their personal convo before acknowledging me standing there waiting for them. The store was empty. They were unhelpful and rude. I’m a loyal LOFT customer and usually the sales associates are very friendly and helpful. Will not be returning...

One of my favorite stores but this particular location is terrible because it doesn't get more than 25% of the stuff that's available online & in bigger cities. They need to revamp the stock that comes through because Gainesville is a...