South Moon Under — Local services in Gaithersburg

I am very disappointed and angry. Today I went to go return some jeans that $128.00 and a shirt that was 25 dollars. Which is unbelievable!,however when I asked before purchasing I asked the return policy and they specified that I have only 30 days and that’s it, that’s all when we came into the store we we’re greeted poorly after we explained why we returned however they asked for personal questions which made me and my daughter very uncomfortable.. soon after they told us we can’t return it because we took the tags off! But they never included that when we asked the staff after they just lectured me and my daughter on why we should have not done that or even brought it in the store. They then said that we can only use store credit but that’s just unconventional for me and my family!. South moon under did me wrong I’m concluding this on a bad note. The clothes are cute however overpriced and there costumer service is bipolar in nice and rude. There return policy needs to be...

My mom and I were looking for a top to match her skirt we just purchased. Caroline approached us right away to help us find a matching top. Sophie, Francesca, Melissa and Blair all started searching for a top for my mom and I. They were so sweet and helpful. Would absolutely return to get the amazing customer service they...

Rude staff very disappointed the staff was not helpful never going back can’t believe the clothes there had stains on them the and cashier had crumbs on...