EZPAWN — Local services in Galveston

Worst attitude. The manager is unskilled and untrained at customer service. They yelled at me and called me names. After I knew they were lying to me. I got a laptop valued at$4000 at Best buy for Christmas and had an emergency. They wanted to finance it for $60. I lost one to them before for $1 and a day late. and found out they are delaying people on purpose then buying the equipment at a discount and probably re-saleing them somewhere else.

I have never wrote one of these before but I felt so small. Please go to the one on 61st . They gave me a joyful price. The manager apologized for the other store. Other customers in line heard me and stated they came to the 61st store for same reason. I heard the district manager was great and is implementing better policies. It is not EZ Pawn but specifically this store.

PLEASE PLEASE PLEASE DO NOT SHOP HERE.

YOU CAN SALE YOUR FOODSTAMPS TO EMPLOYEES...

I usually go there to sell my DVDs and different console video games but I won't anymore. The guy Oscar that works there counted up my games and I had 10 video games and he gave me only $20 for them and I looked at my receipt before signing because the amount was low and he didn't have all 10 of my video games accounted for on my receipt... only 5 of them. I confronted him about it and he told me to take it or leave it. Then refused to buy them. I was in a desperate situation and needed the money to pay a late bill and was in no mood to argue but he made me beg him to buy them after I discovered his deceit. That man right there working for them will lie, cheat and swindle you. I will never send money their way again, but if you choose to use them go in the morning times when the ladies or the young man with the dreads are working. They are the honest ones working...

I had to come pick up my sons shoes while he is out of town so I went before work I arrived at 9am as they were supposed to be open but the employees showed up at 9:15 then still had to do opening operations so they wouldn’t be open till 9:30-9:45 so I left. I came back today about 9:23 since they don’t know how to get to work on time I get there to get the same lady that was late the day before was the store manager Katrina. After calling my son on FaceTime and having his online ticket she refused to give them to me with out the original ticket. She don’t care about showing up to work on time, opening up late but she wanna keep people stuff you don’t follow the main rule for your job to properly operate but you don’t wanna give people their belongings that’s paying make it make since! Katrina needs a new job cause this one is not...