Steel Revolt — Local services in Gatlinburg

Can I give ZERO reviews? The first time I was here the staff was beyond rude. Made the mistake of going back a few weeks ago, purchased "cool looking" wood frame sunglasses. Put them on 2 weeks later, bent over to pick something up they fell off my head and broke in 2 pieces. CHEAP, CHEAP, CHEAP. I called the store and was told I HAVE TO SPEAK TO THE OWNER. I emailed the owner 7 days ago with pictures and my receipt and my email was ignored until I send another giving them a deadline to respond. Their response was "Oh, so sorry - maybe you can buy more on your next trip.". THAT WILL NEVER HAPPEN. I highly recommend you do not shop here! Horrible,...

Bought a Skull/Scorpion ring at this place and thought the price was a little high ($40) so I tried to bargain with the salesperson a little and she replied “ This ain’t no flea market honey”. Anyway I liked the ring and wound up buying it. Did a little research later online and found the same exact ring on EBay, brand new, for as low as 2 dollars!!! You can buy them all day long for 5 dollars! Anyway other people that were with me at the time (6 all together) bought other stuff in here and also found out they too were ripped off! Do yourself a favor and check online first or you may learn an expensive...

Wish there was a way to select zero stars. We bought an engagement ring set to replace the previous one that I lost 😭. Less than 2 months after the purchase the diamond fell out of the setting and I only wear the ring on the weekends because I am a massage therapist and can’t work with jewelry on. Got that replaced with a more reputable jewelry store sissy’s log cabin, and now I have lost another diamond now in the wedding band from steel revolt. Sorry I didn’t do my research on this place before we bought something so precious on vacation.

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