Giant Food — Local services in Germantown

I've shopped at this giant for years and I've spent thousands of dollars there. But every single time they get a rent-a-cop fake security guard I'm followed around the store and stared at. Mind you 9/10 I'm in my work uniform so obviously I have a job also most of the staff there have seen me come and pay for my item's year after year. I feel completely disrespected because I feel the reason that I'm followed is because I'm a black man. If this happens again I'll be taking my buisness elsewhere like Safeway because I feel like that Safeway has a better selection anyways and I would rather go somewhere where I'm treated with respect and I can shop in peace without being judged because of my skin color. I can't believe racism still exists in 2025 but unfortunately that's the world that we live in. I only shop at Gaint to get gas points but believe me when I say I have no problem sacrificing my points or getting them somewhere else where I will not have to experience feeling uncomfortable and being followed and judged for the way I was born. One last fact I would like to point out is I had a actual giant employee tell me that they're also being followed before they put on there giant uniform before they get to work. Shame on you giant get your shit together before you lose more customers or even worse have a physical altercation inside your premises because some people that experience disrespect react differently and will not take the time to air their frustrations in the review section of google!! (Fat boy security guard looks like he'll faint after throwing 2 punches so I don't see the purpose for him even...

I debated over whether or not to leave a review here as I generally have a good experience with all of the employees at Giant on Middlebrook in Germantown. The gentleman that works the parking lot is especially nice and friendly and seems to be genuinely so. However, today the experience I had with Anthony who I believe is one of the managers was the worst experience I have ever had. I purchased dish detergent which was clearly marked with signage that said they were 2 for 6 dollars. As I was ringing up my items in the self serve the savings did not subtract. I inquired with the young lady who in turn took the issue to Anthony. Anthony appeared very displeased to have been asked and then strolled very slowly to the aisle to check the price. When he returned he sneered and said "you need a coupon". I asked if it was clearly marked and he sneered again and in such a nasty and demeaning tone, "you need a coupon" then abruptly walked away without another word.

I have never experienced such a rude and obnoxious person at this Giant. It was not what he said but rather the manner and find in which he said it. I'm going to assume that since there are a lot of genuinely nice people at the store that he is the exception and the one who slipped through the cracks when...

Disappointing Experience at my local Giant in Germantown on Middlebrook Rd. Store number 169, I believe.

As a 30-year veteran's wife who has seen firsthand the sacrifices made for our country's freedom, I was appalled by the unprofessional behavior by an employee at this store. During my recent visit, I witnessed an employee openly discussing their political views with another customer and making derogatory comments about individuals who voted for a particular candidate. As someone who values the principles of respect and inclusivity, I found this behavior to be not only unprofessional but also offensive. It's unacceptable for employees to engage in partisan conversations in front of customers, creating an uncomfortable and divisive atmosphere.

I urge the manager of this store, the deli Manager and GIANT FOODS AS A WHOLE take immediate action to address this issue and ensure that their employees understand the importance of maintaining a neutral and RESPECTFUL environment for ALL of GIANTS customers. Our Veterans, 18 and up, sacrifice so much, and they do it next to other veterans of many shades, religious beliefs and political parties. THEY FIGHT TOGETHER AND DIE TOGETHER, SO NO ONE CARES WHAT SOMEONE WHO SLICES MEAT ALL DAY THINKS....