Build-A-Bear Workshop — Local services in Glendale

5 stars is completely for Justin and his customer service. There were 3 workers including Justin. The 2 other females were too busy talking to the security guard and not paying any attention to us. Justin approached us and made our build a bear experience a memorable moment. He is so patient and so kind with kids and explained and walked my 4yr old niece through the process. After we finished with our bear he asked us to go to the register to have the ladies ring us and again they were still in a deep conversation with the security. I had to finally ask them to ring me up. If it wasn’t for him and the smile he put on my niece’s face I would rate them a...

Went for their birthday bear special that I saw on tik tok and surprise it does exist! Your child's entire birthday month you get their birthday bear for the price of the age your little one is turning. Ours was 1$ but we added a birthday cake scent, voice button and a box house for a grand total of about 15$. Staff was so sweet and patient with our 1 year old and we created a bear and lots of loved memories. Thank you build a bear you guys are...

I would love to give 5 but thanks to the horrible manager at this store you lost 2. The staff was so amazing trying to accommodate and understanding. As the staff member was about to finish filling my bear, the mgr came in and snatched out of her hand so unnecessary abruptly. I was so embarrassed for the...