COACH — Local services in Glendale

Terrible service. I had a pickup, they wouldn’t even let me in the store even after there was only 1 customer inside. After asking for gift wrap, I got told if a customer asks they can do it to which I asked and the associate gave me an annoyed look, went to the back and put a ribbon on the box. No questions whatsoever on if I needed anything else, if I wanted to buy anything. When she was done with the ribbon she gave me the bag and said next time click on the option to gift wrap online and gave me another terrible look. Worst service ever, do not come here, order online instead. Felt like I was annoying...

Came in excited since this was my second visit—the first time, I loved the selection and found some really cute bags. Unfortunately, the experience this time was disappointing. When I asked about embroidery for my current bag (which I got from an outlet), the associate unnecessarily emphasized that it was a “lower grade” because it came from an outlet. That comment felt dismissive and unprofessional. A simple explanation about material compatibility would’ve been enough. Not the kind of tone or service I...

Extraordinary. Absolutely divine,I just purchased a handbag for my wife and caught one of the greatest sale that I could have ever found; a purse called a saddlebag. I shopped it for about 6 months for about 6 months original price was $600 and I found it for half price totally totally content. the young lady who helped me at the counter was extremely friendly and courteous and...