gorjana — Local services in Glendale

Paid for something online with expedited delivery because I needed it soon for an upcoming event. 3 days later I call to check what's happening with my order and they tell me it's marked as a possible fraudulent purchase. They then tell me there's nothing they can do but leave it to management.

They had absolutely no problem taking the money. It's now a week later and they aren't responding to emails or returning my money.

Why you just wouldn't ask for a form of ID or just have not allowed the transaction in the first place if you thought it was fraud I don't know.

Absolute scam of a company, would avoid...

Above and beyond customer service! We were we greeting immediately by Kendyl. She was very kind and answered any questions I had. Then she followed up via email a few days later to make sure I was happy with my new purchase. You don’t see that level of care in customer service these days and it made the experience that...

I have been shopping at Gorjana for a few years now and have only ever had great experiences with the ladies that work there. Big thank you to Priscilla and Cece for helping me pick out pieces to try on & for going above and beyond. They made the entire shopping...