Gardner White Furniture & Mattress — Local services in Haring Township

Absolutely awful experience. I bought my couch roughly a year and a half ago from Big Sandy Superstore and also purchased a 5 year warranty on it because accidents happen and I would like to be safe with a couch I just spent over $2,000 on. I recently noticed a piece of wood on bottom was broken and upon further inspection noticed there was a couple pieces broken and was super relieved I purchased that warranty on it and called Big Sandy just to find out they had sold to Gardner White...which I was then told by the lady on the phone that my insurance would still stand and started a claim. I then waited, and waited, and waited for over a month to hear anything back and what did I finally get? A phone call telling me that the insurance would not cover it and all they could offer is a refund on that warranty. They are offering me $250 back when my couch cost well over $2,000, what in the hell am I supposed to do with $250??? This is absolutely insane business practice and they offered no...

Experience in the store was great but was told that I would have my chair delivered on the 15th so I arranged my entire day to be there for the delivery. Fast forward a couple weeks and it is now the 14th and I get a phone call saying that they weren’t sure why I was told my chair would be delivered the 15th and that it’s going to be another week before they can deliver and could obviously give me no reassurances that I wouldn’t be taking another day off for absolutely nothing. Won’t but...

We came in just looking to upgrade our matress. Salesman Matthew Keel greeted us with his pleasant and kind presence. He was not pushy like most salesman, but rather professional and very knowledgeable about all the products Gardner White had on the floor. We left with a great matress and adjustable frame. I look forward to many more purchases...