I was here, right around lunchtime today, 8-28-2023, to return something. I walked up to the check-out & ... nothing from the cashier, no "hello" or smile, nothing, she just stared at me. So I said "Hi", and she replied "No, but I wish I was"!!! WOW, is that what Walgreens considers a courteous & professional greeting to a customer ??? I'm a very longtime many many years customer by the way, & I have NEVER had such a BAD experience as I had around lunchtime today! That cashier had the most awful sour grim & unfriendly look on her face the whole time, which I only stayed just long enough to return my item. (I needed to buy a few things, but NO WAY, not with her being the only cashier at that time, so I got out of your store & went to Rite Aid for the items I needed!) She obviously hates her job, doesn't want to be there, probably doesn't even want to work period because she just had "I hate being here" all over her face. She was wearing a blue shirt, brunette, had white dried up crusty stuff on her lips, gross! Her hair up on top of her head in a beehive looking bun, wish I knew her name, but of course no name tag. Whatever or whoever put her in a horrible mood today IS NOT MY FAULT! Management, would you please do something about her, she has no business dealing with the public, she's absolutely awful!!! Not sure I'll ever come back, and that's a real shame because I have always liked this Hayden WalgreensđŚDoesn't even deserve one star-- that would be a big step up for that heavy...
   Read moreI got my pictures and a calendar printed by the photo center. I saw a couple photos in the calendar that were printed wrong, so I went back and asked them if they could reprint them. The woman at the counter, Lisa, told me I would have to reorder them online. I did and I accidentally reordered it twice. I then had to wait an hour while they reprinted it. I got a text saying it was ready. So, I went back in and as I was waiting in line to get it, Lisa and Lourie were talking about me and my order as if they were annoyed. When I got up to the counter, about 10 minutes after the text, I asked for my pictures and Lisa told me they werenât ready and said I had to wait at least another 15-20 minutes for her to bind the calendar. She said this in a very rude way. So I asked if I could look at it before she binds it just to make sure it looks right. She scoffed and her and Lourie scrambled through the disorganized pile of orders to find it. She finally found it then rudely handed it to me. It looked fine so I handed it back and she took it and walked away without saying anything. So, again I waited and when I come back in I had to wait in line again, and again they were talking about me and how I reordered it twice and now they have to throw them out etc. I will not be returning. It was very unprofessional of them to talk about me and my order in front of...
   Read moreIf I could give Walgreens less than 1 star I would, and after reading the other reviews I literally donât understand how this company is in business. My son is extremely sick with croup and his prescription was sent to the Appleway Walgreens last night as they are open until 10 PM and we were at the urgent care after closing time last night, when we got to Walgreens they said they never received the prescription and the lady who told me couldnât care less. Fast forward to today, I waited for urgent care to open and they said they did send it over the night before, so I called again and now they magically have it and said it will be ready when I arrive. I get there and am told they canât find it, then they manage to and tell me itâs at the Hayden location even though it wasnât sent there and the pharmacist I spoke to that day was at the Appleway location. So then I go to Hayden, Iâm told it will be at least an hour before I can get it when it was supposed to be ready. Iâm seriously grateful my son isnât worse off and that I can have someone be with him instead of having to drag him around town for half a day to get his prescription. None of the staff had any empathy, every single person I spoke to was rude. I get that everyone is over worked and under paid these days but DO NOT WORK IN HEALTH CARE IF YOU DO NOT CARE ABOUT...
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