Idaho State Liquor Store — Local services in Hayden

This store has always been great in my experience. Friendly and helpful staff. ...until today. Young “kid” Tony seemed to be curt and short with me when asking a simple question, and had an attitude one can only interpret as rude or inconvenienced. I sincerely felt like he couldn’t be bothered. I hate coming away after spending money at an establishment feeling like i ruined an employee’s day simply by walking in the door. Hey, maybe I’m completely off base here, but regardless, if a customer is made to feel this interpretation of their experience is anywhere near accurate, then a good lesson in customer service needs to be taught to...

Great selection, although an older gentleman who was stocking/handling the register was very rude when I asked if they had sake. He simply replied "In the sake section." If there were a section labeled "Sake," I would have definitely found it. When my husband asked him if they had a military discount, he said that "Idaho doesn't offer military discount." Weird, since we've been several places that do offer a discount. Not a big deal nonetheless. He could've just said no. He must've thought we were...

Trish is truly an amazing person who works here. No matter how long it’s been, she always remembers our names and will ask about brief conversations we‘ve had years ago (jobs, kids, etc). Outstanding customer service, work ethic, and knowledge of products. Great store overall and employees, but again Trish really makes this store more than...