The Original Mattress Factory — Local services in Heath

About 5/5/19 - Bought a queen matress and box springs. This is our second purchase from this store. Extremely helpful people, and the product is top quality. Delivery and set-up were great. We've had our first mattress for 5 years and it shows no signs of fading. Quite sure this bed will last 15 years plus. Highly recommend!

Now for the follow-up. First of all, the store people are still the best. We've worked with four of them, and would do so again. Zero complaints there. Product is also top-notch.

Bought our third bed - a king with box springs. It was delivered today, 6/11/19. This time, we needed the old mattress and box springs hauled away. We paid the low price for this when we made the purchase, and assumed all was good. We even moved the old mattress and box springs outside, thinking we were saving them some work. No rain, so everything was dry.

The guys showed up (only my wife at home, so I'll call them lazy BOYS based on their actions), and before coming into the house, they saw the old mattress and box springs and told her they weren't going to haul away the old bedding. Since I wasn't home, she had little recourse other than to accept the new bedding. So now I have to contact my waste removal company and find out what they charge for hauling away a mattress and box springs.

Bottom line - Original Mattress Company makes a great product, and the personnel are wonderful. I encourage you to buy there. But make plans to get rid of your old bedding yourself. The lazy monkeys who deliver won't do that, even if you...

If you are looking for a high quality mattress you can flip and use both sides of the mattress, you need to go to The Original Mattress Factory.

Service at the Heath Store was excellent, no pressure to buy at all. They just gave us a great rundown on all their products and let us try any mattress we wanted to. The delivery was done right on time and the two young guys that brought our new mattress in and the old one out, couldn't have been better. Very polite and efficient, they were only here about 20 minutes. We are getting used the firmness of our new mattress and we are sleeping a lot better and through the the night. I would highly recommend The Original Mattress Factory. ...

Bought a king size there in January and I’m already looking for a new bed. I’m 300 lbs and they assured me that the mattress would be fine. The edge wire or whatever is in there sounds like it’s broke down and we have low spots already in the mattress and have turned it just like recommended even on the wife’s side and she is only 130 lbs. would be nice to buy a mattress that would actually last as...