Being a contractor from salt lake city all my suppliers are at least an hour away and i needed some oil based primer for some interior painting of raw wood door jams but didnt have a hour to wait for some to be delivered so i found after calling around Latimers do it best hardware store and they were the only hardware store who carried oil based primers so they described to me what they had over the phone and who manufactured it and we went in and picked up a few gallons of it and some thinner they were polite and very helpful and actually pointed me to another product that they had that was 8 bucks per gallon cheaper but the same quality that i needed which i appreciated i could tell they were a legit small town hardware store by this and the fact that the 2 people working were an older gal and an older guy gave it the feel of a old time mom and pop store she even put my primer in the shaker so it would be ready to go, when im in heber again working on a project and need something i wont hesitate to go here first and highly recommend them to anyone needing a fully stocked hardware store,...
Read moreShane at rentals is frustrating to work with. have rented there several times prior and usually always a good experience with others
Upon arrival, told Shane I just needed a small drill and he decides to handle 2 U-haul rentals before me (1 of which showed up after me)
At checkout, I'm told I need to give all my info again since they don't save customer data from prev rentals. Then Shane tells me I need a different email address because mine was already in the system so I can't use that one...
After returning the drill the next day, Shane calls me saying I accidentally returned an extra M18 battery. I politely reminded him that it's the store's battery (which he personally handed to me less than 24hrs ago)
Shane calls back again now demanding I pay double my initial rental cost because it was returned late...
I wish I just accepted the free M18 battery when...
Read moreWe are new to town and felt so welcome by Justen and his friendly staff. Owner went out of his way to offer his assistance for a very complicated project at my new cabin. As anticipated, the project got out of hand that led us into doing work into the night. The owner of Valley Hardware gave us his personal number and allowed me to borrow a few tools that allowed us to complete the project before we had to head home to Texas. I would not have a door on my cabin without his kindness and generosity. I will never buy anything from another store if I can buy it from Valley Hardware. I encourage all in the area to support this company. I'm so impressed and cannot wait...
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