Helen Chamber of Commerce — Local services in Helen

My review is not for Helen in General, but for one store "DJ Collectibles" that I went in today where I witnessed the manager?owner acting in a horrible way to his clerks and then he got into an altercation with a customer who stuck up for his clerks. He was the rudest man and was using the term "BS" only in long form. I saw the worst example of customer service and abuse to that customer that I have ever seen. This man is a very nasty man to both his clerks and apparently has no idea of customer appreciation or customer service. Apparently an item was looked at by the customer who noticed it was broken and showed the clerk. The clerk was chewed out when she took it to the manager. He started yelling and carrying on, basically throw the item on the floor, I think it was a knife, close to the girls feet. The customer said to the maniac manager that if he would stop fussing at his clerks he would pay for the thing that was 7 dollars, and some change,(I can't quote that exact) if the man would just stop it. From there it got way out of hand.. I couldn't believe what I was seeing and hearing. Needless to say the collectible that I was looking at was put down and I left. I felt sorry for the clerks, and the man that tried to be chivalrous to the clerks. Additionally I have to consider, SINCE I am a local, and go into Helen all the time, is this possibly a reason we have only tourist and poorer repeat business. IF every store manager/owner represented Helen in this nature Helen would loose reputation, and credibility as a family place to visit. I will hesitate going back into town and I will certainly never grace the door of DJ Collectibles again and I live up here, think what out of towners were thinking. IF we as a town do not value our customers, the day will come that we won't have any. Especially with the world media. I am actually waiting to see this on U TUBE as the mans brother videoed the episode on his cell phone. OH won't Helen get a great reputation from that:?!!! . What a horrible example to our out of town guests, and locals like me! I am appalled, saddened, and mad as a Hornet that our town was represented in this way. DJ Collectibles, GROW up. IF you can't manage your people or store with kindness and courtesy that our mountains are known for, why don't you leave. You were a horrible example of Helen today, and I suspect it is not...

Came into town with friends and family and was so excited to see Bingo was happening in town! Which made it that much more disappointing when it turned out to be awful. You have to buy all of your cards when you get there, so you can't just leave when you start having a terrible time without being out money. They kept shusshing people on the mic all night, yelling at kids for "running", charging $8 for a frozen pretzel..... Someone even came to our table and told us to stop talking.... It was worse than elementary school. We were translating for friends of ours and for our son who is learning a new language. There was also no ac, so we were sweating the entire time. If you want to go to Bingo strickly to try to win some money, maybe check it out. But if you want to have fun, choose...

I just wanted to say, I have been to Helen a dozen times over the years and loved it. I was there in July and just wanted to say, how disappointed I was. The town has lost it's bearing, it's beauty and is looking like a run down vacation stop. The streets and around the stores are absolutely disgusting. The buildings need painting and a serious cleaning up. I always recommended Helen to people but, I certainly won't anymore. I have gone to the Chamber before and reported how unkept everything looks and it doesn't appear to matter because, it looks worse now. Go...