LOFT — Local services in Hendersonville

Heads up - this location does NOT carry the full line of what the other stores do. If you live here in the area like I do (Springfield), most of us don’t like the Green Hills mall or the traffic you have to get through just to get there, so this is the only option we currently have. I personally take the day trip to go all the way down to Cool Springs in Franklin when I need new clothes and I always stop there at their Loft location - they carry the full line. Just do it. You won’t be sorry. It’s nicer shopping down there, that mall is better, and the Loft location down there has everything you see online. Let’s hope corporate gets it together at some point and gives us a full service location here in Hendersonville and too. This is not their fault - it’s definitely the fault of a corner office at corporate making decisions for an area they’ve probably never...

I love Loft! The ladies in the store are super helpful and friendly. I also enjoy shopping in Hendersonville because I live here. However, my latest trip in there I was asking questions about a fit. I guess the sales associate “which I had never seen in there before”got a little impatient with me and rolled her eyes as she walked away. I was very upset. This person does not need to be in retail if she gets upset or impatient when someone asks questions about a product. There are other Loft stores...

Bought a shirt, brought it home and wash it and noticed it had a hole. Called the store and they told me they wouldn't return it since they can't prove it was a manufacturing defect or...