The Plug Smoke Shop - Drive-thru Tobacco & Vapes — Local services in Hendersonville

When I first stopped in here when they very first opened, the flower selection was better. I’m a smoker of 20 something years and in my opinion none of the flower is worth $15 a gram. It isn’t terrible but definitely not $15 a gram worthy and also as far as their shatters batters and crumbles Buyer beware I have been given the wrong product for at least $150 worth. The owner is super cool and when he is in there, I will go you’ll actually get the product you’re asking for as far as concentrates the other employees. All I will say is be knowledgeable about what you want yourself and then make them show you the product so that you know what you are actually getting. I hate to say that I really do but it’s the truth. The other employees are nice don’t get me wrong but seem much less knowledgeable about what you are wanting. If it’s in stock the lost Karen crumble is really good. And they do have some other stuff in there that is good if you know what you’re...

I’ve been a loyal customer here for the past couple of months, always showed my ID, and this same manager has sold to me on several occasions without any issues. A potential job at the shop had even been discussed in the past, which makes what happened even more disappointing. On my most recent visit, instead of acknowledging that THCA is still legal for 18+ in North Carolina until October 1, 2025, she immediately dismissed me and chose to kick me out of the store without any reasonable explanation or professionalism.

I wasn’t argumentative — I was simply trying to clarify the situation. A professional manager would have explained if the shop was choosing to adopt a 21+ policy early, but instead I was met with disrespect, inconsistency, and a complete lack of customer care. Having someone like this represent the store adds no value to the business and only drives loyal...

Been really liking the plug over esmoke for a bit recently. No problems until tonight. Guy who served me(never seen him before) seemed like he had sampled a bit too much of the product. I asked for $20 worth of Purple Haze(@$15 a g). He comes back to the window with two packets, I give him my phone number (didn't confirm with me that it was the right account) and he suddenly stops and says "Wait you asked for $20" he looked at the two packets in his hand and then handed me one and said "Here's $15, that'll be $15 even" I paid in cash(also first time it wasn't cheaper to pay cash). Got home and opened up the packet and it was just three or four nugs, weighed it and it was less than...