Lovesac — Local services in Hoboken

Highly recommend the LoveSac couch and Hoboken, NJ store location. My wife and I recently decided to make the major purchase after being tired of buying, and ultimately throwing away, cheaper off-brand furniture. We recently visited the new LoveSac store in Hoboken, NJ, and had an awesome experience. We had a warm greeting – socially distanced, of course – and everything from the furniture to the pamphlets were sanitized for our use. The employees were friendly, knowledgeable, and professional. The process was simple and somewhat fun – we were guided through the benefits of the future – their unique patented locking system that makes reorganizing and switching pieces up extremely easy (illustrated using little scale wooden and magnetic blocks – while sitting on a LoveSac couch), as well as other great things such as the lifetime warranty. We provided a few pieces of information – number of people in our household, what we wanted in terms of a couch, and if we had any pets, along with a budget. The employees took the time to understand our needs (in terms of space, general use, etc.) and listened to what we wanted – helping us select a couch, desired layout, and fabric – and there was zero sales pressure. The process really puts the control in the buyers hands – it doesn’t just feel like buying a big piece of future and hoping for the best – this was curated from our needs and supported by the knowledge of the lifetime warranty and support from the store staff. We felt like we got 100% of exactly what we wanted – never feeling like we had to compromise. The sale was easy, and all done through a store tablet. The store also followed up with me directly via text when my furniture shipped and was delivered – and followed up to ensure any questions I had were answered right away.

Now for what might matter most to some – how is the couch? Amazing – Although I would recommend having two people to set it up, it can be done by one person. It comes pretty much assembled (each piece in its own box which)– I think it took me about 1.5 hours to get it set up, though would probably take much less with 2 people. The only semi-difficult part is getting the covers on – but with a little patience it’s not too bad. We’ve had the couch a couple days and it’s amazing – the materials feel built to last, and is very comfortable. All in all, probably the most versatile couch we’ve ever bought – its great knowing we can adjust the seating on a whim into a number of different configurations – this is particularly ideal for renters like us who may move to a different apartment every few years and need a couch that can be made to fit the space.

100% recommend LoveSac products and staff - particularly the Hoboken, NJ store (shout out to their awesome customer service!). You. Wont. Regret....

Absolutely one of the best decisions I've made! I've been doing my own research for some time and finally decided to visit the show room in Hoboken.

Customer service: Mia happily greeted us and helped us clear up some questions we had. SHE WAS AWESOME! Zero sales pressure, good energy, and very informative. She did a great job asking us questions to understand what may fit our needs. We went through every fabric available (with detail), sat on different couches with different inserts (we chose lovesoft), and talked about a few accessories.

Delivery & assembly: Our delivery was split into 3 different days all within the same week. Mia was there for the entire delivery process confirming all the pieces had arrived. We recieved our last delivery only 12 days after we purchased it (other furniture companies were telling us 2-3 months!! Crazy!). Do not get discouraged or panic when they arrive. You know what you signed up for and the end result is so soooo worth it 😄! Assembly was pretty simple, although it does take a little while. It took me roughly 2 hours from unboxing to fully assembled (4 seats, 5 sides). I would recommend some help to speed up the process.

Now about the sactionals. THEY ARE DANGEROUSLY COMFORTABLE! I can't begin to tell you how many times I've fallen asleep without even trying 😂! The extra storage space, cup holders and the power hub is a plus. We've rearranged it to accommodate family, sit individually, and even set it up for movie night (giant square, like a bed).

Overall a little pricey but its definitely worth it. It's a great investment and it can adapt to your lifestyle very easily. If you are unsure or have questions go to the show room and see mia. I promise once you sit, lean, or lay on the sactional you will fall in love. I have no doubt I will be adding a few more pieces in the future. HUGE thank you to Mia once again!...

I recently had a fantastic experience shopping at Lovesac. From the moment I walked in, I was impressed by the wide selection of beautifully crafted furniture pieces. The store's layout was inviting, and everything was well-organized, making it easy to browse.

What truly stood out, though, was the exceptional customer service I received. The staff at Lovesac were knowledgeable and eager to assist without being pushy. They took the time to understand my needs, style preferences, and budget constraints, ensuring that I found the perfect pieces to complement my home.

Overall, I highly recommend Lovesac to anyone in search of high-quality furniture and exceptional customer service. It's clear that they take pride in their products and their commitment to customer satisfaction, making it a go-to destination for furnishing your home. I couldn't be happier with my purchases and the overall...