Cary Orthopaedics Physical Therapy - Holly Springs — Local services in Holly Springs

On January, 29, 2024 I visited Cary Orthopaedics (Holly Springs) for an appt. with Dr. Eric Lukosius (Foot/Ankle Specialist) for a burning/tingling sensation in my left foot. He was quick to order xrays; later returned to the exam room to say there was nothing unusual on the xray and I should try foot pads in my shoe. He took 2 shoe pads (about the size of a fifty cent piece) from his doctor's jacket and basically tossed them at me and said to try these. He might have been in the room for 5 minutes, and only probably because I asked a question. Total charges..$364.20..with the 2 pads costing $62.00 (how absurd). He could have cared less and couldn't leave the room quick enough. Payment between my insurance company and UNC-Health (9 phone calls) has been ongoing for more than a year, mostly relative to the $62.00 charge, which was billed to me at $24.80. When I called the HSprings Office (January 2025) to speak w/the Office Manager, Gabby, and tell her of 1) my dissatisfaction with the services rendered, (she did listen and apologized), and 2) my dissatisfaction with the ridiculous $62.00 charge, she said she would research the charge and might be able to get it waived, and promised to call me back in 5-6 days. (Also during this year-long escapade between my insurance company and UNC-Health; UNC-Health referred my account to a Collections Agency.) It's now 2 weeks later and I've never heard back from Gabby (why should I be surprised). I would not recommend Dr. Eric Lukosius if you want a caring and professional doctor, and obviously the front desk has their issues with customer service. VERY VERY disappointed in the lack of care, empathy and...

I am so grateful for the physical therapists at Cary Ortho in Holy Springs. Partial knee replacement on December 19 and here I am 8 weeks later with no pain and walking normal. Original injury was 3 years ago and after orthoscopic surgery and lots of rehab at another facility I thought I would never walk normal again. But Dr. Anderson came through and the folks at the PT facility put the finishing touches on getting me...

I'm making good progress working with P.T. assistant , Natalie B. She makes sure my form is correct and add helpers. (Like a band on my legs to help stabilized my knees ), For me its good to be reminded what muscle should be doing the work, otherwise my old habits return creating more muscle imbalances...