The Robin’s Nest — Local services in Incline Village-Crystal Bay

It’s was a horrible experience. We have never encountered racism to our face that way. We went in to get a gift that reminded us of our trip to Lake Tahoe and did NOT expect the behavior these two “owners” had. The lady was extremely rude and racist. We got there and her dog started barking at us and wouldn’t move and she just let it and we kept asking her if she could get her dog and she completely ignored us. We had little ones with us and she still didn’t care. The guy almost knocked over my little one like three times. Apparently they don’t know manners and can’t even use simple words like excuse me or sorry. It’s was such a disappointment. She also yelled at my 3 yr old and when I told her to have more respect for her customers she just laughed. We didn’t buy nothing from them. Don’t support the robins nest, it’s a horrible place and unless you wanna be...

Zero stars! The absolute worst shop attendants in all of Lake Tahoe. Don't even think about asking questions; the male worker will snap at you. He desperately needs anger management and social skills therapy. With their terrible attitude, it's a wonder they even want customers—everyone should take their business elsewhere to stores such as Jai Yen and others around the area, where shop owners are very kind and professional. This is the most unprofessional and nasty behavior I've ever encountered in a store. Do yourself a favor and steer clear of this place if you want to avoid a truly...

What a horrible experience!! We were going up to pay for some rocks and a treasure chest for my young children. The owner then came over and in front of us removed the 2.99 each or 4/$10 price tag and jacked the price up to 6.99 and refused to honor the originally posted price. My children left in tears because she was yelling at us. She got confrontational with us in front of our children, began yelling about it being her business and she got so close to us we could smell the alcohol on her breath. Extremely unprofessional, especially in front of small children. Do not support this...