Mattress Depot USA — Local services in Issaquah

My wife and I visited this store looking to checkout one of the "mattress-in-a-bag" type mattresses. The store manager was in that day, Donald, who ended being very helpful. He confirmed what we had read online and said they no longer sell the brand we were looking for due to return issues. Donald could tell we weren't looking for a sales pitch and suggested we look around and let us know if we needed him. After lying on a few beds, my wife and I had questions and Donald was able to assist. He pointed out some details of various mattress types and manufactures that ultimately aided us in picking out our new mattress. We hadn't planned on buying a mattress that day but ended up finding the perfect one. Although we had some issues getting a king sized mattress into our bedroom, Donald worked with us to accommodate our needs. Overall our experience with Mattress Depot and Donald were great! We've since recommended the store and mattress brand to some friends. My wife ended up having to purchase another mattress for a family member out of state. The sales folks didn't stack up to Donald but she was able to find a brand built in the same factory as ours. Her mother loves her new bed. Thanks Donald for introducing us to Aireloom, we're...

We've been shopping for new mattresses for a while and went to all the mattress stores in the area here as there are several options to purchase a mattress. The last store we visited was Mattress Depot in Issaquah and were warmly greeted by Kenn, the salesman working there.

I looked around for a bit and he pulled out mattresses and helped us find 2 perfect name brand mattresses and went over and above to make sure we were happy and went the extra "nine yards" to make sure everything was perfect.... Oh yeah! He also blew away the prices for the other stores we visited! We got a great deal, the BEST service, and it was smooth and painless where it can be a frustrating purchase sometimes.

They've got customers for life there now and I only hope Kenn is working there the next time I need a new bed. Great prices, great selection, AWESOME service, and he made some very happy customers!

See them in Issaquah on Gilman Blvd... You...

After receiving terrible customer service at Ashley Home Store and multiple missed delivery windows, we ended up at Mattress Depot USA in Issaquah. Mattress Depot USA has already delivered and set-up the mattress we bought last weekend, meanwhile we are STILL waiting for items from Ashley (original delivery day for Ashley was 12/23, today is 2/8 - still missing items). It is so refreshing to purchase from a company that provides excellent, stress-free customer service. Kenn was very knowledgeable, our delivery ended up getting pushed out a few days due to snow but they provided excellent communication and the delivery guys (Rogelio and Leonard) were super friendly and got set-up done quickly and hassle-free! We love our new mattress and adjustable...