Surf And Skate Surf Shop Jax Beach — Local services in Jacksonville Beach

I am blown away by how my family was treated in this store. I had 3 older girls with me who were not being disrespectful, loud or obnoxious at all. The young man in the store followed them around, harrassed them and even came back aggressively and asked them where they lived which is highly inappropriate. Out of spite- he allowed 3 people to check out ahead of us and when I refused to look or speak to him, he got snippy and asked how my day was and I told him it was alright and let him know he let 3 people go ahead of us most likely out of spite because the 3rd guy walked in- grabbed two drinks and he insisted on checking him out first even thought we had the same amount of items as the man with the drinks. After harrasing kids for browsing in a TSHIRT and Shell store. (nothing breakable in the store) asked my young girls where they lived. He got super aggressive in front of everyone in the line- told me I'm very weird lady for asking why he asked where little girls live rather then let me know they were bothering him. He also called me a Karen 3 times, cursed at me and flipped me off. Went next door-told a guy who claimed to be the owner with glasses and he did not care at all. Whats wrong with people in Jacksonville having no manners at all? Get rid of your power trip sir. There are tourists in your store to buy t-shirts. You aren't selling million dollar items.

Response: I was never aggressive in the shop. I asked for the employees name and if I could speak to a manager. Its all on tape, Im sure. we weren't even in your store for 10 whole minutes. This family of shop owners is related to the reef shop employees next door per some neighboring store owners. Read the lowest reviews for this shop. They are all the same and absolutely terrible and they do not deserve your business. Go to Beachside- very sweet employees there.

Aggressive owners!!!!!The employees have absolutely no customer service experience at all because if you did you would know 100% know the customer is Always right even when they are wrong and to be kind, you should absolutely not cuss and scream at them and flip them off for asking your name and to speak to a manager. You scared my girls. They were absolutely respectful in all shops- even got compliments. They were not playing tag in your store. You aggressively told them to stop touching things and then came BACK over to little girls when they weren't doing anything and asked WHERE they lived while you know they were uncomfortable after your first confrontation!!!!! I heard how you spoke to them. Not ok!!!! This is similar to what happened to the 5 year old in other reviews that a shop employer was snapping photos of. treat your good paying customers with decency and respect. I'll also be filinng a...

Ask the staff and you will get exactly what you asked for.

Service here is optimal. I strongly encourage talking to the staff for them to help you with what you need because they will give you the best options and advice that they can. They are extremely knowledgeable in their skill and they will be able to give you anything you need whether it be good price good strength, good durability the price is there are pretty optimal for what you can get With being either lower or equal with online prices They have a very vast amount of stock. When it comes to technical hardware. I recommend this place to most of my friends since it is the only place that gives adequate and responsive feedback My largest recommendations for going to this place is that you tell them what you were looking for and what you want. They have a very vast stock so if you were looking for something with really specific specs. Or a really specific use let the staff know!!! because they have it. I do not recommend blindly shopping on your own. Please talk to the staff so that they can help you get what you need. The store is jampacked with multiple different sets. I came here one time asking for a board that was light and they gave me a creature board, it barely weighed a pound. I didn’t like the durability of it because it lasted a small while, 3 months. I let them know that I wanted something light but a lot more durable and they gave me a dark star super sap which has now lasted me over six months of constant use. And I cannot physically break the thing no matter how hard I want to.

The point of the story is to set the point that you need to let them know what you want because they will give you what you want. If you do not ask then you will...

Family owned and operated over 38 years, says it ALL!

MASSIVE selection and EXCELLENT customer service EVERY TIME!

You're dealing directly with the owners and they always remember their good customers well and treat all of us exceptionally well.

Right on the BEACH! Right on the BOARDWALK! Right on the PIER! Right on 1st STREET! Right on the MONEY!

You wanna talk price? The team at SURF & SKATE has always been more than FAIR and GENEROUS with me . . . and we're talking about a 25 year relationship.

Trying to find something specific? Your search will end here.

Just want to browse? Best stop ever.

I stop in every week just to see what's NEW and what's HAPPENING!

Locals swear by it and it's a DON'T MISS for visitors.

The girls who work in here are always absolutely ADORABLE and the boys are always super knowledgeable and always more than happy to help!

Any negative comments here are coming from townie trash who came out to the beach to get drunk and stumble around, not get serious about procuring surf and skate supplies!

They're serious about selection and serious about apparel, too. Just met a dude in there who bought his entire wardrobe, head to toe from SURF & SKATE.

SO, SLIP, SLOP, SLAP!

SLIP on a SHIRT.

SLOP on some LOTION.

And SLAP on a HAT!

DO IT AT SURF & SKATE SURF SHOP!

Right in the HEART of JAX BEACH!

Hoodies, T's, Board Shorts, Socks, Vans, Slaps, Sunglasses, Sun Hats, Walk Shorts, Volleys, Caps, Jewelry, Souvenirs, Wetsuits, Rash Guards, Wax, Leashes,...