Gretchen's Hallmark — Local services in Jacksonville

Went to the store today bought a bag on clearance when I got home I had paid full price… the cashier 3250DMONTE was putting some kind of flyers on everyone’s bag, when she bag my items ..Nothing in my bag. I guess the minority are not treated equal at the store. I called the store asking for the managers name and she refused and hung up the phone on me. I kept calling and every time I called the...

The store shows a 40% discount coupon on the counter but tells everybody you should have gotten it in the mail. Several people in line who are on their rewards and loyalty programs never received one either. I asked to speak to the owner but no one in the store could help. I believe showing a discount coupon that no one gets is very misleading to...

The staff was very friendly & I love their energy. I didn't get the girls name but she walked over when we were looking at the ornaments and showed us a very cool Nintendo one. Very nostalgic! Also a lot of cute...