Express Factory Outlet — Local services in Joliet

For all other customers: please note that this store does NOT accept or take back items that were purchased online or at a real Express location. I was unaware that this store is apparently an outlet store until an employee informed me “ that I would have to go to either Orland or Fox Valley to make that return.” If I had known this (not from the area), I would never have purchased from Express online. I won’t be shopping at this location or...

I have been nothing but disappointed with what seems to be the quality of the clothes which is a shock to me because I buy 50% of my clothes here. First was the two sweaters that ripped before the second wear and now my button up blouse ripped clean down the crease of the sleeve again before the second wear. I cant even begin to explain my frustration and the amount of money I literally keep throwing out ! Express what are you going to...

I visited this location a couple weeks ago on the hunt for some new dress shirts. I have no sense of style whatsoever but the nice young manager, I think her name was Dana, was very helpful in assisting me with my purchase. I of course did not tell my girlfriend that I had someone else pick out my clothes for me and just let her assume that I have a sense...