M.A Jewelers — Local services in Joliet

I wish I could give 0 stars. My experience here was very disappointing. I went here to look at engagement rings to give my bf an idea of what I like. I did this at other stores (better stores) and never had an issue. Initially the sales woman was very nice and complimentary. She let me try on a couple rings then the conversation quickly changed to purchasing. I explained to her that I'm just looking and my boyfriend will be the one purchasing. She then asked if I wanted to run a credit check to finance a ring. Why would I run my credit when I just said my bf would be purchasing the ring?? I liked a ring and asked for pricing which is when Arely came to help. She continued pressing for a sale saying if I bought the ring today she could give me a great deal. I told her Im looking to see what I like and my bf will be purchasing the ring. After that she proceeded to close up the jewelry case. Since I wasn't buying that day she no longer wanted to show me any rings. She told me to come back with my bf when we're ready to buy. What?? First off what woman buys her own ring? Who doesn't look at rings at multiple stores before they buy?? I hated the fake compliments, pressured sales tactics, and rude service at this store. I liked the ring they showed me and had their customer service been on par with other jewelry stores I visited looking at engagement rings I may have purchased from them. My now fiance and I GLADLY went to Jared at the Promenade and purchased my ring from there the following week. The woman at Jared was extremely helpful and there was no pressure to buy at all. This place is horrible and I would recommend people go literally...

I’m a 67 years old man with disable in a wheelchair and speech impairment. I brought a man diamond ring for $4,137.93 at MA Jewel on September 9, 2021, I put a $1,000.00 deposit on it. On November 13, 2021, I return to make a payment on a Lay-away. But the Manager start on me that had me approved for a loan under $100 dollars a month if I pay it off in 30 days, I wouldn’t have to pay interest. At that time, I was nearing getting a great new refinance mortgage. And I thought I would pay it off by then. He kept pressing me to finance it with American First Finance and that I could take it home right then and there. He wouldn’t take no for the answer. I never saw a loan application from American First Finance, so I took the ring home. A week later American First Finance took out over $200 and then the next week they sent a letter of denial. Then American First Finance took out nearly over $500 a month. l ran a Loan Payment Schedule Program and it at out to be over 200.00%. Whom. in their right mind would sign a contract that an interest rate...

BEST CUSTOMER SERVICE EVER!!! My experience with this store has been phenomenal!!! I checked around at other jewelry stores for what I wanted but NO ONE could top what they did for me!!! Excellent prices and truly went above and beyond to make me feel valued as a special guest while in the store. I am telling everyone like family and friends to go to M.A. Jewelers. The entire team at M.A. Jewelers is the BEST and I only shop there because of them. I use to shop at the Joliet Mall but I stopped because of an experience I received from another store years ago. However, I love the Joliet Mall again because of the extreme customer service I continually receive from the AWESOME staff at M.A. Jewelers!!! Mostly, the jewelry is so beautiful that anyone would want to buy it. I have ALL positive 💯 reviews for this...