Amy's Hallmark Shop — Local services in Kansas City

My first experience not having a the best customer service at "my" hallmark store. A little sugar goes a long way. I called about an item that the manager said was not in store. I then called another location (10miles away in Kansas) about the same item, to which the associate's response was more knowledgeable, willing to help, proactive, and overall with a kinder approach. I called "my" location back to let them know what I had found out. In response, I received an explanation as to why the store couldn't assist me in the same way and, so, I settled for a phone call in return when the...

I truly enjoy shopping at this location. I am always treated well. Fir it to be such a small space they feature a wide variety of product in an organized and asymmetrical way.

The greeting card selection is impressive but so are the figurines, sports memorabilia, and this weekend Valentine's Day selections. They feature Snoopy, Mackey Mouse, Chiefs, Mizzou, etc. The staff greet you when you walk through the entrance but then leave you to it unless you require...

Extremely expensive semi-useless things. There's a card section which is useful, but a lot of the things in here are really over priced items like mugs and gift bags. It's actually kind of fun if you play a guessing game with how expensive the items here are. (Hint: it's more expensive than you think) Never had interaction with the staff...