Kate Spade Outlet — Local services in Kansas City

Bff and I decide to take a day trip to the legends. For those of you not familiar with the area, the Legends is a vast outdoor shopping outlet. Lots and lots of name brand outlet stores. I'm a fan of Kate Spade merchandise. Daughter recently found a super good sale on a purse she coveted so I'm supplementing it with something matchy-matchy. The store is small but the merchandise and discounts are BIG. Very diverse selection of purses, wallets, jewelry, clothing, shoes, etc. And all are hugely discounted! Very clean store too (I've been to outlet stores where I literally spray my shoe soles upon departure 😫). The clerks are phenomenal-helpful without hovering (don't you hate that?). I found a beautiful bangle bracelet in the exact shade of her new purse! Hurrah! Tag read 69.95 😳 and I trepeditiously took it to the counter. She rings up 27.60! DOUBLE hurrah! Very happy as I leave but I'll...

I bought a super cute backpack from this outlet less than a month ago, as an early birthday present to myself. When I was shopping around, the associates were super friendly and helpful. One of the ladies even found me a matching wallet that I loved!! I’ve always had great experiences with this location.

Today, my zipper on my new backpack broke off!!! :(((( I was big sad. After calling the store and speaking with Devin, he pulled up my purchase over the phone and encouraged me to come back in and exchange the defective one. I was having a really rough day, but when I came into the store and found Devin, he helped me switch it out for a new one with absolutely no problem at all! Super kind, and patient as I was frantically switching my belongings from one bag to the other. 10/10, A+++ recommend Kate Spade at...

I want to give a huge thank-you to Ava and Katherine for their outstanding customer service! When the correct size of the dress I wanted wasn’t available in their store, they didn’t stop there. Both ladies went above and beyond, searching until they located the right size all the way in Mississippi. Thanks to their dedication and follow-through, the dress was delivered to me within just five days. In plenty of time for my daughter’s wedding!

It’s rare to find people who care so much about their customers and take pride in making sure everything works out perfectly. Ava and Katherine truly turned what could have been a disappointment into a...