SEPHORA — Local services in Kansas City

I came in with friends a week or two ago, and it stood out to me on the great service I received. I wish I had gotten her name, but she seemed like the manager, potentially. If she’s not the manager, I think she should be. My friend spoke to her for what seemed like forever while I looked around. I knew I wanted to get my face moisturizer. I went to check out and the same woman was training a newer girl at the register. They pulled up my profile, and realized I had a credit card with them. They let me know I had rewards and could save $20 if I used the card. I explained that I didn’t have the card with me. The lady was full figured with curly hair and brown skin just to help give the right person credit for the service they provided. She said no problem if you have your ID we can use that to charge your card. Of course I as excited to save $20 bucks on my $36 product. I’m just happy that woman was there because funds were a little tighter that week due to medical expenses and that really meant a lot. Thank...

I haven’t shopped in sephora for YEARS because I’ve always experienced terrible customer service and people always following me and looking out as if I’m stealing or something. But, yesterday I went in for some huda products and the staff helped me out so well. The lady at the door with short curly hair was so nice and helpful. Then the younger girl helped me out a lot too and wasn’t stuck up like I’m used to seeing at sephora. I will definitely come to this...

Jake was fantastic. He immediately greeted me with a smile and asked how he could help. He took me straight to the product I was looking for and gave me additional information about it that I was previously unaware of. He then helped me choose other products and took the time to show and explain proper use. He was efficient, friendly, knowledgeable and kind. I will be visiting this store for any future needs and definitely...