Chop It Up Barbershop — Local services in Kirkland

Hello everyone, I visited here purely by chance, I saw this hairdresser's, I wanted to do my hair for myself, for beauty, at first it was inconvenient, I went into the queue for a bit, it turned out that you need to take an appointment in advance and all the masters there are of different levels, I was here for the first time so I did not have to choose the first one, it turned out not to be the best but normal, when he first started cutting my hair, I was shocked, I wanted to stop 100,000 times, but I gave this person a chance, I held back from going, I wanted to find out what he would prove to himself and to me, this young man was a little unusual, this young man is either a genius or something else, it turned out that he knows what to do for me, it's a little much, but I'm pretty happy, of course, I'm all about my hair, now I'll go wash my face,...

EDIT: They called me to make it right, that takes a lot of humility and something I really appreciate.

Place seems nice and clean and the staff were friendly from what I could gather.

Unfortunately I was not able to get my hair cut after waiting 20 minutes for a 9am appointment. My barber never showed and nobody else offered to help me out, or help explain what was going on. I mean I can understand that sometimes people are late or things happen. But it would be nice to know what’s going on. I didn’t really feel like my time or business was respected.

I presume it’s some issue with the online appointment system, as I was not able to choose a time. I was just assigned 9am which I thought was peculiar since Google says their opening time is 10am. Regardless, I would suggest if you are going maybe call or book online a few...

Called at 2pm to ask if walk-ins were ok. The automated message said walk-ins are ok every day “for your convenience.” I get to the shop around 10 minutes later and get told I’ll be taken. I sit and wait an entire hour before getting up to stretch my legs for 5 minutes outside. I come back and there’s a new dude seated in the barbers chair after I had waited an entire hour. Dude then had the nerve to tell me Sundays were “appointments only” normally. Totally whack way of handling things and even more whack they told me they’d take me and didn’t. If you don’t already have a relationship with a barber here, i’d literally never show up if you were new to the location. First time in my life i’ve ever had a BAD experience at...