Fred Meyer Jewelers — Local services in Lacey

To start I need to say that the help I received from Brandon and Brittany was great. On Oct 24th 2020, I took my bracelet to be repaired. I was told it could take 3 - 4 (had to travel to East coast to be fixed) weeks to get it back or it might be replaced. A month goes by and I hear nothing then 2 more weeks and then the second month. During that time, a call was made to see if it was done or maybe an ETA could be given. Nope. On January 1st went in to inquire if my bracelet had been finished and was told that it had been called about and that they were busy and the second call was never returned. While I was being told this I could see my bracelet was in a bag and so I don't know if it ever left the store or was still there for the past 2 + months! I was then told that they could look at another Fred Meyers to see if they had one inventory and have it transferred. Which they found out they could and would so I would hear back in a day or two when the my store had the bracelet. Never heard from them, so went in the following Monday to only be told that "yes it was transferred" but it was nowhere to be found in their store. So then I was told yet again they would have to order another, which I did get a day later. Granted the holidays/COVID19/new personnel can be a factor but it was over 2 months. My experience matches nothing to the advertising about Fred Meyers jewelers. I do like my bracelet and was very appreciative of the help from Brittany...

I went in on my lunch today, a Thrusday Feb.16 2017. Four employee's, two sales a watch repairmen and the jeweler. I have a ring that I wanted to switch a stone for another I had questions for the jeweler. The sales associate went back and forth with my ring through the combo door to relay my questions, I really needed to talk to the man doing the work, that never became obvious to the jeweler or the ossociate. Somewhere I expected the Jeweler to get up step through the door and talk to me, never happened. I told her the stone was loose why would she run back and forth with it. If that blue diamond fell out and was lost who would replace it? I had a few questions it became an ordeal. I feel horrible for bothering that poor man. I won't bother anyone...

Well, I’ll tell you what I saw today—clear as day. A woman throws her arms up in the air and hollers, “I’m off the clock, let’s fight!” Just like that! Then she goes and parks her car right up front, like she owns the place.

Now look, some of us—myself included—are on the bigger side, and it’s no small task getting around. When there aren’t any front spots left because folks like her treat the place like their personal driveway, it’s frustrating. Sometimes I just say, “You know what? I’m going home.”

All I’m asking is a little bit of consideration. That’s all. Just a little kindness and awareness...