This store is great, the manager is great, the sales people are great! Skimming some existing comments I’m honestly shocked. I go into the store often to have things cleaned and take a look at what’s new. They’re always on top of things and very helpful. Seems some of the return issues here are folks so excited about getting great deals that they overlook that not all returns are a one size fits all. Anytime the manager has to went all out to discount she’s had me sign the receipt that has the special terms; never been deceived. I have in fact made an exchange on a kids necklace marked exchange only with no problem. Haven’t yet decided to get my girls ears pierced but this will be my go to when I do. Please before thinking poorly of any store based on reviews, go see for yourself, there’s always gonna be trolls who are impossible to please. My daughter loves her big girl jewelry, the balloons, and treats and always wants to say hi to the nice ladies...
Read moreI recently opened a new account with Daniel's Jewelers at Brazos Mall in Lake Jackson, Texas. I've had my eyes on a Citizen Tsuyosa automatic watch with a green dial, gold band, bezel and crown with a cutout on the back for about three years. I wasn't sure if I'd be able to get it because I don't have the greatest credit around. I learned that isn't a problem at Daniel's because everyone gets approved for financing. The customer service there is top notch. They go out of their way to assist you and help make your jewelry dream come true. Amy, the store manager, helped me get a nice Caravelle watch, designed by Bulova, with a blue dial as a present for my 22 year old son. Kristin helped me get financing approved and I was able to get that Citizen Tsuyosa watch I've been wanting so bad. I plan on trying to add more watches plus maybe a chain and bracelet. I highly recommend you visit your local Daniel's store to get...
Read moreJust had a bit of a pretty woman moment. I am a watch collector and have been looking for a pre-owned datejust. Surprised to see one locally, I inquired if the displayed one was the only one in stock. It was. I was told that to SEE IT I would have to give them my ID and FIVE HUNDRED DOLLARS IN CASH. I assumed that they were joking. They assured me that they were not. I was wearing a watch more expensive than the one I wanted to look at and have tried on exponentially more expensive timepieces and never had anyone hesitate- Let alone ask for $500 in cash. If this is your real policy and you are in fact in the business of selling jewelry, I would consider rethinking it. I would hope that a jewelry store would have enough sense to assume the best of customers and carry insurance for cases...
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