Dollar Tree — Local services in Lake Zurich

Dollar Tree’s Customer Service at the Lake Zurich store was so amazing today. I hurried out the door to get on the ELA bus and left my purchases at the cash register after paying. Since I am disabled, I had no way to pick up my purchase. I was so disappointed that my purchases would not be with me to help me celebrate Christmas, I talked to Sharon, the store Manager and she willing sent Eva to deliver my purchase so that I could complete my gift giving tomorrow. I am so happy with the kindness and helpfulness that the Dollar Tree employees gave me today, and I highly recommend...

Went in to grab balloons on 4/26. There was one cashier working and a long line. I waited near the balloons for quite some time until a young lady stopped to help me. She was not clocked in and just came in to shop herself but went out of her way to help serve me and continued to thank me and then everyone else in line explaining that there were two people in the back who were in the middle of receiving a large semi truck of shipment. Georgia was extremely helpful, kind and deserves a round of applause for customer service while she wasn’t even...

The store manager, Brett, went well above and beyond to provide phenomenal customer service. Even at the end of a 12 hour shift, off the clock, he made time to help me find an item that wasn't on the shelf. Even as he was walking out the door, he stopped to tell me where to find a second item I was looking for, since the cashier didn't know. I tried to find a way to send a formal commendation letter to corporate but was unable to find any contact on the Dollar Tree website for that. Brett really deserves...