Kate Spade Outlet — Local services in Leyden Township

I really love this brand! promotions were excellent. I went in as soon as I arrived and I saw many things that I wanted to buy but I decided to do the shopping on my return to the parking lot, on the first visit a very kind person attended me, when I returned another saleswoman also attended to me very kindly, she got what I wanted new, but Then the person who had attended me on the first visit appeared, claiming that he had already attended me, and they had a small discussion in front of me. It was very uncomfortable for me, I had to withdraw a bit Since I did not want to be a reason for discussion, I also work in customer service and I understand that commissions are handled, but it is important that this does not affect the good atmosphere towards the client and teamwork. finally the first person attended to me, Mary Jane I think that is the name, but already a little more in a hurry to finish my purchase. I really wanted to look at more stuff, but I felt a little pressured with all...

Honestly the customer service here was terrible. My friend and I were looking at bags, and probably would have purchased more if anyone had been helpful. My friend noticed a stain on a white purse, and asked one girl to try and clean it. The worker faked trying to clean it and then admitted other people had already tried cleaning this bag. She was very condescending so we just put the bag back. When we left the store, we set off the alarm and thought there might be a security tag still on the bag. When we walked bag inside to double check, the same girl rudely said "you're fine" and didn't even check our purse. We then set off alarms at every single store we visited after, and later found a security tag. For how many employees we saw, hardly any were helpful or kind to us, which honestly ruined this brand. You can have great promotions but bad customer service will...

Located at the top floor next to Bloomingdale's.

Durable, beautiful bags with minimalist design. Plenty of options at a great price. Unlike other outlets, these bags do not sacrifice quality for cost. Their Staci line in particular is my favorite. I've bought their tote, crossbody, and wallet, all in gray and white to match!

Customer service is wonderful as well: anytime an item is not available in store, the associates will go ahead and order it online for you to ship free to your home.

I would advise against purchasing their wallets, though. Many of the zip-ups don't close well, and their mini's can't hold more than a couple of cards, although there are more slots. Speaking...