Ann Taylor — Local services in Lone Tree

Update

For the past seven months, I realized that the associates girls are unprofessional. Rarely great customers and no help from them. Since this is the last store in Colorado, I tried to support it, also I really used to enjoy shopping there. Last time I came to the store to do return and to try the new arrivals. One of the associate helped me with the return and she told me to go and try the new items at the fitting room, however girl with the dirty blond girl ran to push racks of cloth to block the fitting room. It was 7:40 so I still have a 20 min to try them on but she decided to stop me. Shame on you

Old review

Unlike the cherry creek mall location, service at park meadows location is great. I never been disappointed with anything. The staffs there are so welcoming, nice and a lot of positivity there. Also you don’t have to pay for parking there. I always been greeting there, knowing about any deal they have, help me with anything i needed. I will keep going there despite of...

I’ve been shopping at Ann Taylor since the 1990s and I just had the worst experience ever at any AT location. Maria greeted me within 5 minutes of my shopping and a few minutes later, when I had clothing in hand, she came by to put them in a fitting room. Kristie also offered to put clothing in a fitting room for me. Exactly what I’d expect from AT. But that’s where the service stopped. Once in the fitting room, I was completely ignored. No one offer to get different sizes or help in finding other things. Meanwhile, in the fitting room across from me, Kristie was giving top level service to another customer. She offered suggestions to the customer and made multiple runs for different sizes. It’s unbelievable that I was completely ignored. It’s the first time I’ve ever decided to make all my purchases online so that this store doesn’t get credit for it. That’s how bad the service was at the Park Meadows...

My girlfriend enjoys shopping here, and every time we go we observe the sales ladies never welcome her or ask if she needs help, never even looks at her to acknowledge her, and they seem to be more interested in chatting behind the counter. It is such an unwelcoming and disappointing experience considering the amount of money that my girlfriend continues to patron to this location. We question whether we can continue to support this location due to the lack of customer service. Even at checkout the sales ladies act as if they have something better to be doing and make her feel like she is causing them the inconvenience which in turn makes her feel uncomfortable, and awkward. I hope this review helps in improving this location, as she really likes the clothing styles Ann Taylor has, however for the amount she spends there, the experience should be far...