7-Eleven — Local services in Los Angeles

Approx 2 weeks ago I WAS IN THE STORE WITH MY DOG. The cashiers don’t understand English very well and they seem to get frustrated, so they decided not to allow me to buy my items and as we are walking to the door to leave the security guard picks up a big case (24 pack) of bottle water and raises it over his head and throws it at me and my dog, well it hit my dog and injured my dog, and as that is happening the cashier throws a big gulp cup full of soda at us, once I was able to get outside the security guard starts throwing single bottles of water at us outside… I CALLED 7-11 customer service number and filed an injury liability claim report. I received an email advising me to contact the store to get there insurance information, but the store never answers, so I GUESS I HAVE NO OTHER CHOICE BIT TO FILE A LAWSUIT AGAINST THIS STORE… by the way I have a video recording of this whole situation and I can assure you that no jury is gonna be very happy to see what’s on this video… 7 eleven it’s clear that you have no intentions on taking this injury claim seriously that happened in your store and by your employees and your security guard… I have a feeling this is going to end up costing you a lot of money because I’m definitely going to pursue this and start a lawsuit since you guys feel the need to not contact me about this… you injured my dog and this video shows clearly that your employees had every intention to cause bodily harm to us and you did… so good luck and you will be receiving a DEMAND NOTICE LETTER SOON FROM ME WITH THE DOLLAR AMOUNT THAT I WILL BE DEMANDING FROM YOUR STORE… take care...

Hello. My name is Yi Ragle. I am making a complaint against the security guard who was working at this 7/11 store. I took a picture of him. He knows exactly what he did to me. I was buying a slice of pizza. The cashier was very kind and patient. All the workers at this 7/11 was very kind and respectful. This security was so rude and crazy. He was setting me on fire for no reason. He kept telling me to get out the store and have a good day. He repeated the same statement many times. He was telling me to get out the store and have a good day, and he was laughing about it too. This security guard has destroyed the reputation of this 7/11 to a level, no one can imagine. Many customers witness what happened between me and that security guard. He is too crazy to be working. He either needs to be retrained or...

Super annoying & arrogant lady at the register this evening at 6.00 PM. She decides to take on another customer (who looked like her friend) in middle of attending to me - no word of apology. Seems the register went out of order - decides to just walk away without any word. Picks her bag, say an affable byes to her colleagues and leave! Shift-end, looks like. I'm still at counter wondering if I'll be attended to or not. A colleague walks in and tells me that register seems out of order and tells me to come to next counter and then takes on a customer. And then take yet another customer leaving me wondering if I'll be attended to at all! When asked, they put the next customer hanging mid way through and attend to...