Club Pilates — Local services in Los Angeles

Revised from a different instructor given improvement from previously reviewed instructor. This truthful and honest one star review is soley based on one instructor Ricardo.

I refrained from writing this review because I did not want to get back lash or retaliated against from Ricardo which he is known to do but as management points out reviews are highly encouraged for improvement of the instructor. Hopefully, this will be the case.

Unfortunately, my honest review of Ricardo are not unique- if you read reviews on here and Yelp, others comments and experience are consistent. Ricardo is known to belittle clients, talk down to them, yell at them, and ignore them during his class if he is angered by them, which is easily and for no warranted reason. There have been many times in my loyal 3 years where I have helped other clients with springs or position because I felt SO bad how Ricardo treated them. Honestly, sadly I didn't speak up until now because in front of my face he didn't treat me like that until now. He irrately and so suddenly yelled at me, cut me off mid calm conversation, and threatened me. I was kindly talking with front office staff when he, out of nowhere turns the music up full blast for 6 secs to drown out our convo and then walks over to me from the studio class side and threatens me for no warranted reason, other than he couldn't control his anger and retaliated in a vindictive manner because he didn't like the truth I was kindly speaking. He also adamantly claimed private sessions are not visible only they can see them, which isn't true. I had 5 sessions left and they can't locate all of them. He refused to see my screen shots of the app where it showed my sessions before and didn't even know how to check after all that. I was shocked, flabbergasted, and saddened that I had been so utterly disrespected by a studio I used to like coming to.

But sometimes things must come to an end. And being yelled at for no reason, being treated unprofessionally, dismissed, disregarded, disrespected and threatened by Ricardo because he could not control his temper is unacceptable and no one should be treated like that. And funny but, my good intentions of trying to greet him as a bitter sweet goodbye since I signed up with him 3 years ago turned into pure negativity by Ricardo.

I do want to point out that the manager has been amazing in helping me through this sudden, unexpected transition. She has made this horrendously, awful experience much better and I am able to complete the end of my membership and some of my private sessions, so I am very thank for that. Very much appreciated for all of your time, help, and sincere attention to this matter. Have a beautiful and blessed day. 🩷...

I just had a very terrible experience in attempt to attend the 4:15pm class today 11/8/21 with instructor, Ricardo in little Tokyo. I am extremely disgusted and disheartened by the experience. I am very new to Pilates. When i first entered the facility, Ricardo said to me, “you need a mask”. I responded, “ yes I just dropped my mask and was going to ask you for one”. He told me they had no masks so I left to go get a new one and returned. Upon my return, I got my self ready and sat down at my station. As I first sat down at my station, he asked me to set up the hook. Im very unfamiliar to the Pilates world so i expressed to him that I did not understand his request. He looked at me with extreme frustration in his eyes. He then repeated the request again and this time with a much harsher tone. I repeated again that I did not understand. He proceeded to express in the most condescending tone that I’ve experienced and said “you literally just put that hook on it is simple”. I then figured out what he meant but at this point, i was confused as to why he was so hostile. Right after that he then asks me to hook the red and the green (or at least that’s what I heard). I said to him, “I’m so new to this, i don’t know what any of this means”. He then responds by saying “you guys do it all the time. IT IS SIMPLE”. I then responded, “who is you guys. I’m not sure what is going on”. He proceeds to perform the task in a very rude and abrupt way. He then looks at me with his eyes rolling back in a very rude tone says “literally not hard”. I found myself saying to him “why are you so rude to me”. In that moment he walked away. This was at the very beginning of class. I stood up and walked out. In that moment I felt very uncomfortable and not welcomed in the space.

I did not deserve this horrible experience. I chose Pilates because I was excited to embark on a new fitness journey. This indeed was a very horrid experience to usher me...

I can hardly put into words how incredible Kelsey is as a Pilates instructor (and as a person). My arms/legs are shaking as I type this, and it's a testament to just how effective her classes are! Every session with her is an exhilarating experience—never dull or routine. Kelsey brings a depth of knowledge that ensures each workout challenges every inch of your body, pushing you to become stronger and more resilient. I rarely feel challenged in fitness classes, but Kelsey is a complete game-changer. She knows how to push you to your limits in the best way possible. Her unique approach makes each class invigorating and fulfilling.

What truly sets her apart is the motivation she inspires. I always look forward to her classes, knowing I'm going to get an amazing workout that never sacrifices the core principles of Pilates. I’ve taken classes all over the world, and I can confidently say that Kelsey makes a remarkable difference. Her passion and dedication are palpable, making each class not just a workout, but a source of inspiration.

It's funny because I don’t think she fully realizes how exceptional she is. Kelsey truly is one of a kind, and I feel lucky to have met her and be part of her classes. She’s a force to be reckoned with, and her impact will be hard to beat!

I want to thank Club Pilates for consistently selecting knowledgeable instructors who genuinely focus on making us stronger and healthier. It’s clear that a lot of thought and care goes into building such a strong team. This commitment not only enhances our experience but truly empowers us to reach our fitness goals. I appreciate the dedication and passion that each instructor brings to...