Argyle House Luxury Apartments — Local services in Los Angeles

Awful… awful building. Quite literally the worst living experience I’ve ever had. I consider myself a low-maintenance tenant. I’m rarely even there to begin with (travel a lot). I lived there for 2 years. I moved out recently after having my brand new car stolen from the garage.

Lets start with my the problems: Garage gate is constantly broken. They hire security to sit outside but most times they are incompetent or not there. As long as I’ve lived there, the gate has only worked for a few months. Leads to security issues in the garage. People getting followed home and robberies happen. Management. Incredibly incompetent and disorganized. Constant changing of who is in charge. Nobody knows whats going on. They hire the worst people. Recent property manager is rude and unhelpful. Was frankly obstructionistic of security footage when I was victim of theft in the garage. Try and file a complaint with corporate? Impossible. If you can get a hold of them, they will act sympathetic and promise change… but nothing happens. Could it be because Related is selling the building, and they just don’t care anymore? I wonder…. Security issues. Did I mention security problems? Its Hollywood, so it’s dangerous. But don’t expect management to care about your safety. Units got broken into while I was there. A person was robbed at gunpoint in the garage. Garage gate is broken and my brand new $150k Audi got stolen (I’ll get into that later). Corporate. Try and call them to complain? Impossible. They will ignore you. Front desk. For some reason, there is only one person at the desk at all times. It creates problems. Disappearing amenities. Coffee machine??…Where did it go? Hollywood. The area is incredibly sketchy. Homeless tents literally across the street. Unhoused neighbors walking outside screaming like zombies. Shootings occur on nearby Hollywood blvd and Gower street. Just open the Citizen app and see how much chaos ensues in the nearby streets.

Now, some pros. Because there are some. The pool. Easily the nicest pool area of any apartment building in LA. It has gorgeous landscaping and is an amazing place to hang out. The tenants, some are really great. The front desk is usually good. For the most part they are respectful and helpful. Location. If you like being close to the freeway, then the building will be optimal for you.

Now, to my stolen audi. My $150k+ Audi was stolen out of the garage while the gate was open. Property manager was incredibly rude and uncooperative. Wouldn’t provide necessary footage for police when they called him (Investigator I spoke with said he had the worst attitude he’d ever seen). When he FINALLY provided us security footage, weeks later, it was blurry and vague. Weird, because there was another camera that he could of used to get us clear footage, in front of the gate. The whole situation was very sketchy… and borderline obstructive. He even had the audacity to refer to it as an “alleged robbery.” As if it didn’t happen? Or somehow I was in on it? Super strange and sketchy behavior…

In conclusion, I would not move here. Just don’t. I’m not the only resident who was fed up with the BS happening on a daily basis. Related should be ashamed by this building… it is a...

To Management and concierge, maintenance staff. Let start off by saying my air filter wasn’t changed in the almost two years I stayed there and scheduled to have it taken care of and the maintenance Magager Reggie never showed. Reggie is probably one of the most laziest managers I have ever seen. When he sees a problem completely ignores it till it become his problem. When asked about it was brushed under the rug. I ask for them not to enter my unit and they did anyways when I was not home. I rescheduled a lock upgrade and they never showed. And in the same day my fire alarm test/check was never done. No call or anything. Trash was piled high in the trash room on my floor weekly and nothing was done until much later. Carpet was stained and never cleaned. The main gate broke three time during my stay and would be broken for a month to 6 month with no updates only really worked for maybe a month total. Security was implemented but never stopped my visitors or myself. Just didn’t care. Most of the time there were gone or sleeping in there cars. How is that type of security should make me feel safe. Jason lives in the building and sees this and did nothing of affect. Jason would not respond to emails or call regarding issues. There were a number of crimes in the building including theft of vehicle and no one in the community was notified. My vehicle was next to one of the thefts. Armed robbery brake in nothing was mentioned to us. How are we supposed to feel safe if they are hiding stuff from us. I am contacting them via call and email and being completely ignored. I was told by the front desk that crime was needed to be hidden from tenets of the building.

This was not the standard of livening I was expecting from Related and that they did not uphold the contractual standards...

What does it say about leasing and management when they ignore a potential tenant? If they can’t respond to someone ready to pay and move in, I can’t imagine being a paying resident.

Apartment hunting is hard enough as it is, but let me simplify your options and tell you to pass. They probably won’t pick up the phone, so you won’t even be able to get a tour!

I tried multiple times to request a tour—calling the property several times with no response. I even dropped by in person to speak with someone directly. The concierge was nice and took down my information, assuring me that leasing would follow up with me the next day. That follow-up never happened. I actually tried calling them the day they were supposed to follow up and never heard back.

This seemed like a nice place to potentially live in, but after reading the other reviews about poor management, and my own experience, I can now see how accurate those comments are. Management and leasing will always be a telltale sign of what your living experience will be like at a property, and based on my experience, The Argyle House’s lack of professionalism and responsiveness does not...