Huset — Local services in Los Angeles

I received my dustpan today and to my horror I unpackaged used item. I didn’t order used or at discount product! Someone has received a return and then sold it to me. Unfair and dishonest. $100 dust pan and I get this? Pictures show received item minutes after opening the box. Box looks re-taped and like a return. Item looks as assembled used and disassembled, packaged and sold as new.

Item was replaced and new one was shipped to me with a nice apology. I appreciate the help in making this correction. Iris hantverk dustpan sets are incredible and I own several. Well worth the money and those last...

Such a cool store with amazing items! However, when I visited the owner (I assume) was yelling at an employee that was extremely kind to the customers in the store. So unbelievably unprofessional. Plus, I was eves-dropping and she was completely overreacting. As a customer service worker myself, nothing is more embarrassing and demeaning than being yelled at over small issues in front of customers. Nobody deserves to be treated the way that employee was treated, no matter what he may have done. Please have some compassion. Likely...

I'm so happy I discovered this amazing store! I had to buy a birthday gift for a friend, and she specifically requested wanting items from this store. I love Scandinavian design and ended up buying a few things for myself, too. The staff were extremely friendly and the owner was incredible...she went above and beyond to help me! If you like Scandinavian design, and beautiful quality items, you will...