I feel the need to update my experience. Here is the original review that I was pushed to write: (Ronan kept on insisting to write a 5 star review after I first met with him. Shame on me for doing it before receiving any products.) I found this place online while both my boyfriend and myself were looking to have merchandise created for our DJ brands. Ronan is very enthusiastic and will work with you to help create an amazing image for your brand. If you need something made he will make it happen. If you are unsure of what you want he can give you some direction and advice. 10/10 would recommend this company. They have samples in storage to show you and the quality is amazing!
The real review: Ronan has a very salesman personality. It works to a certain degree. I was very excited to find a local company to work with because I would much rather support local companies. I know things happen and I try to be understanding but when things keep getting pushed back and communication eventually stops, it speaks loudly to me. I won't speak on my boyfriend's experience, he can write his own review, but he has had issues as well. I had ordered 10 hats to be embroidered front and back and ordered a sample shirt before committing to my larger shirt order. I asked how much I owed when I placed my order and he said to not worry about it and to pay him when I picked them up. Weird, but I didn't question it. He kept saying that he was short staffed and had to keep pushing back the deadlines. I had my own deadline that needed to be met so I could have my merchandise at EDC in Las Vegas and last minute I had to find another company to work with. I felt bad because I had suggested a friend to use this company as well and she was told her sample was not ready the day it was scheduled to be picked up. She immediately found another company who got both our stuff done in less than 3 days. I realize that ordering 70 shirts and 10 hats may not have been a "big enough order" to prioritize but if you couldn't finish it (despite trying to order over 1.5 months before my deadline) you should have told me from the beginning. I don't know if ordering online would have been a different experience but I went in person because I wanted to see the different shirt options and place my order in person. I'm just glad my other friends hadn't placed ordered before I was able to withdraw my...
Read moreI recently had the pleasure of getting custom hats made by NinjaStitch, and I must say, I'm thoroughly impressed by their service. Right from the start, the team at NinjaStitch demonstrated a remarkable ability to quickly understand exactly what I was looking for. Their attention to detail and keen listening skills made the process smooth and efficient, ensuring that my vision for the hats was perfectly realized.
What truly stood out to me was the speed at which they operated without compromising on quality. The turnaround time was incredibly fast, much quicker than I anticipated. In a world where deadlines are tight and expectations are high, NinjaStitch not only met but exceeded my expectations.
The craftsmanship of the hats is top-notch, with every detail meticulously executed. It's evident that the team puts a lot of care and expertise into their work, making sure that the final product is not just good, but perfect.
In conclusion, if you're looking for custom embroidery services that offer both speed and precision, NinjaStitch is the way to go. Their ability to quickly understand and execute requests, combined with their commitment to quality, makes them a standout choice. I'm extremely satisfied with my custom hats and would highly recommend NinjaStitch to anyone looking for top-quality...
Read moreI can’t recommend Ninja Stitch enough! I was working on a last-minute college project that involved custom embroidery and label production, and I was honestly stressed out trying to find someone who could help me meet my deadline without completely blowing my budget. After visiting a few other places that were quoting me ridiculously high rush fees, I found Ninja Stitch—and I’m so glad I did.
Ronen was incredibly kind and helpful from the start. He walked me through the entire process, answered all my questions, and made sure everything was done on time and exactly how I needed it. The whole experience felt super seamless and supportive, which meant a lot given how tight my schedule was.
Not only did they deliver beautiful work, but Ronen also gave me an amazing deal that made it possible for me to complete my project without added financial stress. It really felt like they cared—not just about the job, but about helping me succeed. If you’re looking for quality, professionalism, and real people who genuinely want to help, this is the place. Thank you again, Ronen and the Ninja...
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